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Layla Ashour

About

Detail

Egypt
Contact Layla regarding: 
id_card
Internships
Open to unpaid internships

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • E
    E-commerce Operations Specialist
    Jan 2026 - Apr 2026 (4 months)
    Managed product listings across e-commerce marketplaces. Coordinated customer issue resolution, returns, and order support. Maintained product data accuracy and marketplace compliance.
  • ASDA
    Customer Support Advisor
    ASDA
    Jul 2024 - Mar 2025 (9 months)
  • L
    Logistics Operations Associate
    Dec 2023 - Feb 2025 (1 year 3 months)
    Handled daily truck shipment workflows, including documentation, dispatch follow-up, and transport record maintenance.
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    Customer Support Advisor
    Vodafone UK - VOIS
    Dec 2022 - Nov 2023 (1 year)
  • E
    Escalation Lead
    Aug 2022 - Dec 2022 (5 months)
    Handled complex customer complaints across various channels, ensuring resolution through in-depth investigation and internal coordination. Delivered tailored solutions and regular updates to customers, maintaining transparency and enhancing satisfaction during escalated situations.
Education verified_user 0% verified
  • F
    Economics and Agribusiness Management
    Faculty of Agriculture- University of Alexandria
    Sep 2018 - Jul 2022 (3 years 11 months)