Alina Ramanionak
About
Detail
Head of Delivery, Infrastructure & Systems Engineering
Wrocław, Lower Silesian Voivodeship, Poland
Résumé
Jobs
verified_user
0% verified
Head of Delivery, Infrastructure & Systems EngineeringSOFTSWISSAug 2024 - Current (2 years 2 months)Leading Infrastructure PMO (4 Delivery Managers, 100+ engineers) with a focus on scaling engineering practices, delivery excellence, and cross-functional transformation.
Key contributions:
- Spearheaded delivery strategy across Infrastructure, DevOps, Monitoring and SRE domains.
- Managed strategic planning, budgeting, and performance tracking, aligning team KPIs with company goals.
- Led Monolith->K8s migration (Program Manager role).
- Led high-impact projects for key products, including Data Governance and client-facing glossary solutions.
- Advocated for AI adoption, knowledge sharing, and innovation within the management community.
- Established frameworks for customer satisfaction analysis a- Senior Delivery ManagerSOFTSWISSNov 2023 - Aug 2024 (10 months)Owned delivery of large-scale, cross-functional projects bridging product and engineering - from market entry to platform migrations.
Key contributions:
- Delivered first-ever infrastructure migration project from one platform to another (120+ participants).
- Leading projects related to entering new markets, providing infrastructure according to the regulator's requirements.
- Built alignment across stakeholders through quarterly planning, risk mitigation, and escalations handling.
- Mentored mid-level PMs and Delivery Managers, implemented IDP/PIP processes, and scaled internal delivery practices.
- Created consistent reporting flows for executive and operational layers (internal and external).
- - Project ManagerSOFTSWISSJul 2022 - Nov 2023 (1 year 5 months)- Management of IT service teams (3 teams, 20+ people).
- Creation of new and improvement of current processes inside and outside the team, maintaining ITIL practices.
- Provide planning, road mapping and other reports.
- Provide stakeholders with data needed to make decisions on product development planning. Communication with internal customers and external contractors.
- People and conflict management. Creation of IDP. Creation of Team's structure.
- Management of internal projects aimed at meeting the needs of the business (access provisioning, updating the company's technical architecture, providing support for the tools used within the company).
- Creation of SLA and monitoring compliance.
- Creati - LProject Delivery ManagerLeadfactor SoftJan 2022 - Sep 2022 (9 months)This position also included the Product Owner role.
- Managing a development team to create a key company product.
- Managing projects involving cross-functional teams (BAs, developers, BA Team Leads).
- Product backlog management. Prioritizing needs. Market research and results of past projects. Transform business requirements into tasks for developers. - LProject ManagerLeadfactor SoftFeb 2021 - Jan 2022 (1 year)- Managing cross-functional teams (product owner, business analysts, developers, marketing)
- Participation in presales with external customers
- Participation in preparing commercial proposals, project evaluation, creation of project plans, and protection of commercial proposals. Close communication with clients throughout the project until the final delivery.
- Conflict management (in Team and with clients).
- Creation of technical specifications and formalization of requirements.
- Backlog management and change management.
- Monitoring and controlling the projects.
- Analysis of project results.
- People management in the Development Team (3 developers).
- Creation and description of interna - BBusiness Analyst Team LeadMay 2020 - Feb 2021 (10 months)- Team mentoring (2 employees)
- Conducting meetings and presentations to share ideas and findings.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Allocating resources and maintaining cost efficiency.
- Managing projects, developing project plans, and monitoring performance.
- Prioritizing initiatives based on business needs and requirements.
- Managing resources and priorities.
- Creation of user guidelines and public documentation, training and instruction. - BBusiness AnalystDec 2019 - May 2020 (6 months)- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Updating, implementing, and maintaining procedures. - BBig Data SpecialistAug 2019 - Dec 2019 (5 months)- Writing parser scripts in python
- Results processing
- Database update (1C, SQL)
- Finding a resource for parsing - SInspectorSocial Protection FundAug 2018 - Aug 2019 (1 year 1 month)
- NCrisis ManagerNordic AbiterFeb 2015 - Jul 2018 (3 years 6 months)
Education
verified_user
0% verified
- ABachelor of Laws - LLB, Management and LawAcademy of Public Administration under the aegis of the President of the Republic of BelarusSep 2018 - Jul 2021 (2 years 11 months)
- Bachelor of Technology - BTech, Radio engineering: digital radio communication technologyBelarusian State University of Informatics and RadioelectronicsSep 2014 - Jun 2018 (3 years 10 months)