Cheryl Felicia
About
Detail
Talent Acquisition, People & Organization Development | Psychology Graduate | Solar Project Management
North Jakarta, Jakarta, Indonesia
Résumé
Jobs
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Customer Success ManagerEterna IndonesiaAug 2025 - Current (1 year 1 month)Ensuring smooth solar process for U.S. based clients including but not limited to project management, effective communication, data accuracy, and maintaining strong relationship with clients and partners. As a CSM, I also maintained solar projects data accuracy with Customer Relationship Management systems such as Holistic, HubSpot, Sunbase, Tape, Quickbase, and Podio.- Customer Success ManagerEterna IndonesiaOct 2024 - Aug 2025 (11 months)
- People & Organizational Development AnalystASSA Rent PT Adi Sarana Armada TbkMay 2024 - Aug 2025 (1 year 4 months)- Designing new organizational structures and job titles - Evaluating new job titles - Supporting in administrative roles for organizational development - Managing internal and external training administrative including training needs, training worksheets, and evaluations - Managing, designing, budgeting, and delivering trainings - Ensuring all new employees are on-boarded with the required basic knowledge and skills - In charge of the Human Capital intern from learning to practicing related skills
- People & Organizational Development AnalystASSA Rent PT Adi Sarana Armada TbkFeb 2023 - Apr 2024 (1 year 3 months)
- Human Capital InternAUTOPEDIAAug 2022 - Dec 2022 (5 months)
- GBusiness OwnerGObyCehaMay 2020 - Current (6 years 4 months)
Education
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- Bachelor's degree, PsychologyAtma Jaya Catholic University of IndonesiaJan 2020 - Jan 2024 (4 years 1 month)
Projects (professional or personal)
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Awards
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- RAwardee of the 2021/2022 Even Semester Top Academic Achievement AwardRector of Atma Jaya Catholic University of IndonesiaThis award is given to students with a high GPA for the 2021/2022 Even Semester. I achieved this award with a GPA of 3.82/4.00 (72 credits)
- RAwardee of the 2020/2021 Even Semester Top Academic Achievement AwardRector of Atma Jaya Catholic University of IndonesiaThis award is given to students with a high GPA for the 2020/2021 Even Semester. I achieved this award with a GPA of 3.84/4.00 (39 credits)