Jeff Cameron

V

Senior Implementation Specialist

Versapay

Dec 2021 - Current (4 years 9 months)

Manage payment device inventories and vendor relationships in support of ERP and collaborative AR integrated payments Lead several projects related to process improvement, procedure mapping and documentation, and product solutioning Set up merchant accounts, payment gateways, and device orders, and providing assistance to various internal departments and partners

V

Partner Success Manager

Versapay

Sep 2020 - Dec 2021 (1 year 4 months)

Managed the payments partner agent channel, expanded agent relationships and drove acquisition and adoption within their prospects and customer bases Leveraged a deep understanding of business operations, product lines, authorization networks, settlement platforms, payment gateways and ERPs, including internal processes, group strategies and competitive context Partnered with Sales, Customer Success, Technical Support and other teams to deliver on the GTM plan

V

Relationship Manager

Versapay

May 2016 - Sep 2020 (4 years 5 months)

Oversaw Solupay's chargeback mitigation and PCI compliance business areas. Drove integration between authorization networks, settlement platforms, equipment vendors, payment gateways, and integrated solutions to support national sales managers with accounts across an array of industries.

Merchant Service Specialist III

FirstMerit Bank

Oct 2013 - May 2016 (2 years 8 months)

Coordinated the implementation of new merchant accounts through informed analysis of best processing methods and customization to business need Provided consultative service, research, and process improvement recommendations to empower merchants to gain efficiency and minimize risk

Mortgage Underwriter NMLS #919717

Bank of America

Sep 2012 - Oct 2013 (1 year 2 months)

Manually underwrote HARP loan files to ensure adherence to program, bank, and investor guidelines, reviewed loan documents for accuracy and completeness and performed due diligence around red flags Appointed by management to perform pre-closing loan reviews for accurate processing, sound underwriting, and loan salability - achieved 99.8% quality across >450 loans reviewed

Credit Quality Analyst

Bank of America

Dec 2009 - Sep 2012 (2 years 10 months)

Served on the decline review task force which produced data critical to drive growth strategies within the existing card portfolio and better align delinquency performance with risk appetite Stewarded and developed the FACT Act audit, reviewing all daily credit approvals involving extended fraud alerts Played a critical part in the roll-out of new procedures mandated by the CARD Act of 2009, closely reviewing credit decisions for accuracy and taking action to mitigate compliance risks

Credit Card Analyst II

Bank of America

Oct 2007 - Dec 2009 (2 years 3 months)

Collaborated with management to review department performance data in order to identify and establish individual coaching/development opportunities Monitored real time operations data while leveraging call volume forecasts, engaging associates as needed to promote schedule adherence and maintain service levels Facilitated classroom education, performed mock lender certification interviews with candidates, provided on-the-job coaching, and managed customer escalation call coverage

R

Dialer Collector

Receivable Management Services RMS

Jul 2006 - Sep 2007 (1 year 3 months)

Played an integral role in the successful adaptation of procedures to conform to PCI DSS 1.1 and ensure secure handling of cardholder data Recognized three times for top monthly business referrals, creating portfolio growth opportunities out of successful collection efforts

About

Detail

Timeline

Résumé