Junior Organizational Design Analyst
ALICORP S.A.A.
Aug 2022 - Oct 2023 (1 year 3 months)
Conducted analysis and data gathering for Organizational Design projects, focusing on the specific needs of client areas, prioritizing initiatives that directly improve customer experience and performance. Managed the Capacity project, aimed at optimizing the workforce to meet business demands and client needs, based on business understanding, historical indicator analysis, training feedback, and dedication surveys. Monitored the impact of the Capacity project on personnel control by reviewing the PxQ dashboard, ensuring decisions made aligned with client expectations. Provided support and communication to both internal clients and HRBPs to review project status, gather feedback on covered needs, and present project outcomes.