Dawn OBrien

Independent Contractor

Liveops

Oct 2024 - Current (1 year 9 months)

Taking calls and answering questions from callers in need. Engaging with a wide demographic of callers. Inbound sales, customer service and store support. Assisting customers with product questions. Placing new orders. Handling existing orders, returns and replacements. Provide store specific support. Contacting vendors for shipping information. Provided customer service and product knowledge at company retail stores worldwide. Answered customer inquiries regarding Nike goods and services. Helped shoppers locate items, recommending suitable products, organizing merchandise on the sales floor, and assembling in-store displays. Cleaned work areas and perform cashier duties as needed. Extended periods of time, perform a wide range of physical

K

Administrative Assistant

Kingdom Equippers Ministries, 1440 Scouting, NxLevel Business Coaching

Jan 2024 - Current (2 years 6 months)

P

Certified Nursing Assistant

Premier Home Health

Oct 2018 - Sep 2020 (2 years)

Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals. Provides adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; and applying restraints. Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor. Documents actions by completing forms, repo

Independent Contractor

Arise

Oct 2013 - Current (12 years 9 months)

Taking calls and answering questions from callers in need of medical transportation services. Coordinating, updating, canceling, and confirming appointments. Engaging with a wide demographic of callers. Servicing as an extension of the Medical Transportation Company as their representative, delivering exemplary customer service. Inbound sales, customer service and store support. Assisting customers with product questions. Placing new orders. Handling existing orders, returns and replacements. Provide store specific support. Contacting vendors for shipping information.

E

CNA/Resource Associate

Enresoration, INC

Nov 2011 - Feb 2016 (4 years 4 months)

Resource Associate at Day Program providing education and support to clients and their families. Developed and implemented individualized plans for clients to help them maximize their potential and achieve their goals. Coordinated with other professionals to ensure client safety and satisfaction. Developed a strong rapport with clients and their families to promote successful outcomes. Developed and maintained relationships with local resources to ensure clients had access to necessary services. Collaborated with a team of professionals to ensure best practice standards were met. Monitored client progress and provided feedback to clients and families. Assisted in developing, implementing, and monitoring safety protocols and procedures.

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