David Serra

QA

Cubic Corporation

Dec 2024 - Current (1 year 5 months)

• Download and install app on mobile devices. • Worked with IOS TestFlight & Samsung Wallet SANDBOX • Perform testing with credit cards • Worked with JIRA & Confluence • Attend meetings • Perform regression & functional testing • Participate qa defects meeting • Executed thorough mobile device testing on both Android and iOS platforms, verifying functionality and usability across various mobile devices. • Worked with backend SAP Crystal Reports • Logged and meticulously tracked defects using JIRA, facilitating effective communication and resolution within the development lifecycle

QA Tester

Georgetown University

Oct 2024 - Dec 2024 (3 months)

• Currently working on CMS WordPress on Georgetown site • Attending stand ups • Perform Manual testing. • Working on Trello cards • Testing websites on Browser Stack.

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QA Lead Tester

Insight Global CVSAetna

Feb 2024 - Apr 2024 (3 months)

• Work with Rally& QuickBase software. • Create test data for BOTs test team. • Attend QA team meetings. • Attend Scrum & Agile team meetings.

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QA Lead Tester

OPTOMI Stride Esports

May 2022 - Sep 2023 (1 year 5 months)

• Performed rigorous testing on the Stride Esports Registration Site to ensure optimal functionality and user experience. • Configured the JIRA QA environment to streamline collaboration and issue tracking, improving efficiency in QA processes. • Collaborated closely with development and product teams to identify and improve testing processes. • Proficiently utilized a suite of tools including JIRA, TestRail, Zephyr, MS Teams, and Slack to streamline project management and communication processes. • Demonstrated expertise in creating comprehensive test cases within the JIRA Zephyr environment, ensuring thorough coverage of testing scenarios. • Efficiently logged and managed defects in JIRA, facilitating effective tracking and resoluti

AT&T Mobile Application Testing Lead on

Amdocs

Apr 2021 - Apr 2022 (1 year 1 month)

• Perform QA Scrum calls. • Deep understanding of software testing methodologies, including Agile and Waterfall. • Exceptional problem-solving abilities and attention to detail. • Conducted rigorous testing on Live TV and OnDemand services, ensuring seamless functionality and user experience. • Thoroughly tested streaming video on the AT&T Uverse app, verifying performance and reliability across various devices. • Executed comprehensive testing of the Amazon Live App (LAT), ensuring adherence to quality standards and optimal performance. • Performed testing across multiple platforms including iOS, Android, and FireTV, validating functionality and compatibility across different devices. • Implemented both Functional and Regression te

Software Test Engineer

Peloton Interactive

Oct 2019 - Oct 2020 (1 year 1 month)

• Perform native app testing on (Roku) (Android) Samsung, QBERT tablets & Peloton Bike. • Perform Manual, Regression, Functional testing. • Created comprehensive test plans and test cases based on functional requirements and user stories, ensuring thorough test coverage. • Executed manual test cases to verify software functionality, identify defects, and ensure adherence to quality standards. • Conducted regression testing on each software release to validate bug fixes and prevent regression defects. • Collaborated closely with development teams to prioritize and resolve defects in a timely manner. • Assisted in the onboarding and training of new QA team members, providing guidance on testing processes and best practices. • Develope

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Lead Tester

Quoine Liquid.com QA

Jan 2019 - Mar 2019 (3 months)

Leading fintech company that provides trading, exchange, and next generation financial services powered by blockchain technology. • Conducted comprehensive native app testing on both iOS and Android platforms, ensuring compatibility, functionality, and optimal user experience. • Engaged in manual, regression, functional, and usability testing methodologies to identify potential issues and ensure the highest quality standards for software deliverables. • Operated within an Agile environment, collaborating closely with cross-functional teams to adapt to changing requirements, prioritize tasks, and deliver high-quality software solutions efficiently. ◦ Participated in sprint planning meetings to review user stories, estimate testing effor

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QA Lead Tester

Luminarypodcasts.com

Jan 2019 - Oct 2019 (10 months)

Original podcasts with original ideas for original people. Sign up and start listening. Simple interface, offline listening, personalized recommendations & enhanced search. Browse Shows. Shows: Education, Sports, News & Politics, Science & Medicine, Society & Culture, TV & Film, Comedy. • Executed comprehensive native app testing on both iOS and Android platforms, ensuring compatibility, functionality, and user experience adherence to standards. • Engaged in manual, regression, functional, and usability testing methodologies to identify and address software defects, ensuring high-quality deliverables. • Verified seamless podcast playback across iOS, Android, and web platforms, ensuring consistency and reliability of streaming functionali

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QA Lead Tester

Crime Center Software Leeds LLC

Dec 2016 - Dec 2018 (2 years 1 month)

• Conducted thorough testing of legacy software utilized by the New York Police Department (NYPD) • Managed defect tracking and resolution processes efficiently using JIRA, facilitating clear communication and collaboration within the development team. • Executed comprehensive front-end testing on Windows 10 using Internet Explorer 11 and Apple iPhone devices, ensuring optimal user experience and compatibility across platforms. • Demonstrated proficiency in testing without documentation, leveraging analytical skills and domain knowledge to identify and address issues effectively, contributing to the improvement of software quality and reliability. • Collaborated with developers and designers to provide guidance on accessible design pri

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QA Tester

NorthStar Travel Media

Mar 2016 - Jun 2016 (4 months)

• Develop and oversee comprehensive test plans and test cases, ensuring thorough coverage of project requirements. • Proficiently execute tests within both agile and waterfall project environments, adapting testing methodologies to project needs. • Utilize Axosoft site for accurate logging of defects and test case management, facilitating efficient issue resolution and tracking. • Conduct rigorous testing of backend CMS tool Ektron to ensure its functionality and performance meet specified standards. • Perform meticulous Functional, Browser, and mobile device testing to validate the reliability and usability of digital products across diverse platforms. • Contribute to content management system operations by inputting content and mana

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QA Lead Tester

NBCUniversal.com

Mar 2011 - Apr 2015 (4 years 2 months)

Perform Frontend, backend and mobile device testing. (Mobile phone & Tablets) Create defects

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QA Lead Tester

Barnes and Noble.com

Sep 2010 - Mar 2011 (7 months)

• Create & Review Test Cases for TextBook & UsedBooks • Enter bugs in JIRA • Enter Test Cases in to Quality Center • Perform Front end Java Web & SAP testing on purchasing site. • Perform Cross-Browser, platform, mobile device (iPhone & Android) testing. • Browser Testing IE, Google Chrome, Mozilla Firefox & Safari

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QA Lead

Bowne.com (QualTech)

Feb 2010 - Mar 2010 (2 months)

• Created Test Plans & Test Cases for e-Presentment & e-Consent internal site. • Work with BA to create Test cases • Verify and Proof-read financial documents

QA Lead

Verizon Wireless

Mar 2009 - Nov 2009 (9 months)

• Created Test Plans & Test Cases for Enterprise Release • Review Test Plan & Case with Developers, Managers & BA to create a Test Strategy for next release. • Internet, Intranet & Mainframe testing • Created & ran pre-written Queries in the Mainframe systems called Spufi. • Enter bugs into Quality Center • Followed up with developers for Defect status • Worked with database & developers to recreate & aide in getting defects resolved faster • Perform Front end Web testing in ACSS & PointOfSale Applications, performed, Mainframe and End to End testing • Reported pass, fail & progression of projects in the release. • Worked with cross interface application testers to coordinate End to End testing. ◦ Browser Testing IE, Google Chro

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QA Lead Tester

Sensor Technology

Sep 2007 - Mar 2009 (1 year 7 months)

• Provide estimates of testing effort to test team coordinator for integration into an overall project plan. • Worked with QA Manager to develop a Test Strategy. • Analyze requirements and create test plan, test cases & execute test cases. • Store Test Plan & Test Case in SharePoint • Perform Manual, Regression, Functional & Database testing • Admin for Quality Center • Enter bugs into Quality Center • Created QTP Test Cases • Followed up with developers for Defect status • Make database changes using Microsoft SQL Enterprise • Data Warehouse testing Dashboard & Drilldown testing • Ran simple search queries.

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Senior A Tester

Sirius Satellite Radio

Mar 2007 - Sep 2007 (7 months)

Digital satellite radio broadcasting commercial-free music, sports, news, and entertainment programming. My responsibilities included: • Performed Manual & Functional Web Testing on Sirius purchasing site. • Entered Bugs into bug-tracking database • Run Unix script in Putty • Perform backend testing through Unix • Enter info through front end and verify through database using Toad • Enter through backend and verify through front end. • Browser Testing IE 6 & 7 • Followed up with developers for Defect status • Tested multiple purchases with multiple addresses • Review older Test Cases modifying and update them. • Created XML files for Upload and backend system verification

Senior QA Tester

Condé Nast

Oct 2006 - Mar 2007 (6 months)

Publisher of established magazines covering fashion, technology, food, and travel. Test multiple website on multiple OS & Browser. My responsibilities included: • Verify that site appear with correct image and info. • The following sites were tested: • Lucky, Vogue, Men's Vogue, Self, Allure, Glamour • Golf Digest, Golf World Golf for Women • Browser Testing IE, MAC Safari

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Senior QA Tester

Yoonew.com

Jun 2006 - Oct 2006 (5 months)

buy and sell sports tickets. included: • Setting up the QA environment • Installation & Setup of the bug tracking tool Jira • Created Test Pans • Created QTP Test Cases • Evaluated Load testing tools

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Senior QA Tester

NYPD (RTCC) Real Time Crime Center

May 2005 - Mar 2006 (11 months)

previously were at My responsibilities included: • Java, .NET Tomcat, DB2, Cognos • Performed Manual, Functional Testing & Load testing Load Runner • Worked with Project managers for Project Planning & Resource Planning. • Entered Bugs into bug-tracking database…Bugzilla. • Verified Production was up and running at a reasonable speed. • Verified results of Finders (People & Location). • Created Test Plans & Test Cases • Worked with database & developers. • Followed up with developers for Defect status. • Ran a basic regression test in Production every morning. • Participated in UAT as a business representative when vendors executed Test Cases.

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QA Team Lead/Customer Support

CareGain.com

Jan 2004 - Feb 2005 (1 year 2 months)

My responsibilities included: • Java, .Net. Asp, Tomcat, Microsoft SQL server • Provide leadership and specialized expertise in the areas of quality assurance for 3 other QA Testers. • Trained other team members on various modules of the application. • In order to aide other team members in understanding and learning, I Created & Documented the QA Process. • Work with QA Team to develop a test strategy for next build. • Reviewed Test Cases drafted by junior teammates/vendor consultants. Suggested modifications, additions, deletions in Test Cases • Performed Manual Web Testing, Functional & Database Testing. • Maintained User database – adding, deleting, and updating User details. • Created & ran basic SQL queries to search for info

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