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David Quesada Orozco
About
Detail
Provincia de San José, Costa Rica
Contact David regarding:
Flexible work
Résumé
Jobs
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Customer Success ConsultantElite TechnologyJun 2024 - Current (2 years 3 months)• Acted as billing advisor during onboarding for new customers of legal accounting software. • Provided financial consultations and training to ensure proper invoicing practices. • Monitored KPIs including billing error rates and client payment cycle improvements.- Project Billing & Customer Success CoordinatorAmazonFeb 2024 - Dec 2024 (11 months)• Coordinated project billing and invoicing across departments using Salesforce. • Validated financial data with SQL for accurate invoice generation and reporting. • Resolved billing discrepancies and worked with finance to streamline operations.
- Customer Success Consultant / Billing SpecialistDocuSignOct 2021 - Sep 2023 (2 years)• Managed billing lifecycle including invoice creation, tracking, and customer communication. • Implemented billing best practices in coordination with legal and finance teams. • Conducted SQL-based reporting to support billing audits and financial reconciliation.
- Senior Billing SpecialistWorld Fuel ServicesAug 2016 - Apr 2021 (4 years 9 months)• Executed international billing for marine, legal, and land-based segments. • Partnered with compliance and legal to resolve billing disputes across global regions. • Automated invoicing tasks and conducted audits reducing processing time by 20%.
- Payroll Analyst & Accounting AssistantConcentrixJul 2015 - Jul 2016 (1 year 1 month)• Processed employee payments and supported internal billing reconciliation. • Managed financial records and validated vendor invoices for accuracy.
- CAccounting AssistantCorporación de Desarrollo Del MonteFeb 2014 - Apr 2015 (1 year 3 months)• Responsible for client invoicing and billing reconciliation of corporate accounts. • Prepared month-end billing reports and supported external financial audits.
- CPayroll & Accounting AssistantCosta Rica Container Services S.A.Apr 2011 - Jul 2013 (2 years 4 months)• Managed payroll and supplier billing processes. • Prepared reconciliation reports and maintained accurate financial documentation.
Education
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- IAdvanced English (C1)Intensa Language Institute
- Accounting TechnicianColegio Universitario Boston
- CAdvanced Portuguese (B2)Centro de Estudios Brasileros
- BPurchasing & Inventory TechnicianBaldares
- Microsoft IC3 CertifiedColegio Universitario Boston
- Accounting AuxiliaryColegio Universitario Boston