Proactive, in constant search of new knowledge with a view to excellence, problem-solving capacity, competent in platform management and in the application of new forms of interaction in social networks, with experience in research to acquire new tools or information that help in the optimization of work, interested in projects that are in continuous renewal and innovation.
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| Research Assistant
University of San Buenaventura
Jan 2021 - Jan 2022(1 year 1 month)
Support of research processes to the research group in cognitive psychology, socio-historical. Collection and organization of data, elaboration of databases and research protocols for the development of psychometric instruments. Design audiovisuals that help the public understand the research conducted.
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| Monitor
AJ investments
Jan 2018 - Jan 2020(2 years 1 month)
Conducting interviews, training, feedback and supervision of new and existing staff. Meet productivity indicators through teamwork and work plans. Assisting other members in projects and creating sales strategies
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Customer Service Coordinator
POSICIONATO S.A.S.
In charge of managing web platforms, applying strategies to increase sales. Coordination in content creation, sales campaign planning, engagement and interaction with customers. Advise customers in the sales process, focusing on satisfaction aspects and fostering customer relationships. Analysis of customer interaction, customer retention and sales generated. Train new employees based on their knowledge and skills.