D
David Polanco
About
Detail
Nacional, Dominican Republic
Résumé
Jobs
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- OVirtual AssistantOak Homes OffersJan 2023 - Current (3 years 10 months)As a virtual assistant for a real estate investment company I would need to interact with potential seller's via inbound and outbound calls, As well as SMS and email interactions, I would also be in charge of following up with potential sellers, Schedule appointments, Data entry as well as following up with sellers.
Customer Service RepresentativeCenteneJan 2021 - Jan 2023 (2 years 1 month)As a customer service representative for a health care campaign such as Centene I would provide quality interactions by taking advantage of active listening and demonstrating empathy with customers de-escalating difficult situations and reaching customer satisfaction.- GSales RepresentativeGet a RoomJan 2019 - Jan 2021 (2 years 1 month)As a sales representative in the hospitality industry I would need to form a friendly connection with potential customers to gain a better understanding of what requirements were needed at the moment to build rapport and efficiently know what amenities best suited the customer that happend to be on the line at the moment which resulted on higher commissions
- RContent ModeratorRoblox CorporationJan 2017 - Jan 2019 (2 years 1 month)As a content moderator I was responsible for moderating different types of contents for this platform ranging from conversations, Music, Video and images, assigning the appropriate moderation following company guidelines and procedures.
- Spanish InterpreterTransperfectJan 2015 - Jan 2017 (2 years 1 month)As a spanish interpreter I would work with different types of calls ranging from medical offices and legal clinics bridging the language gap between the LEP and customer to ensure clarity and precision
Education
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- CHigh SchoolCOLEGIO EL CALVARIO
- MMicrosoft Office specialist