david haro

Telecom Administrator - contractor

Williams-Sonoma Inc.

Jul 2022 - Jun 2025 (3 years)

• 300+ retail sites cutover successfully to Webex Calling, UCaaS. 300+ DIA circuit cutover. • Cisco 2960 switch troubleshooting; Juniper Mist AP43 troubleshoot. • Cradlepoint POC as WAN, testing and optimization. • Daily site cutover of voice services to 8861 Cisco VOIP phones. • Auto-Attendant, Hunt Group, Paging, Call Park configuration. • Grafana, Nagios and Netbrain for monitoring.

Network Administrator

Endpoint Clinical

Jan 2022 - Jul 2022 (7 months)

• ESXi host migration, hardware upgrade, ESXi install, iDRAC upgrade. • Routing and switching. Nexus 9k, Catalyst. • Change requests following extensive SOP process. • Colo facility maintenance, rack/stack, cable management, labeling. • Office decommission, key card access management, Meraki cameras and APs.

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Network Administrator

Capital Insurance Group

Sep 2019 - Dec 2021 (2 years 4 months)

• Routing and switching for Cisco 6500, Nexus 7k and 9k. • Meraki concentrator/APs, installed multiple MR42 and reserved DHCP with minimal interruption to users. • AT&T AVPN/MPLS migration over BGP, RIP, OSPF. • Racked/stacked and configured switches for data center migration. • Eaton UPS installs, setup SNMP polling for SMS alerts in Solarwinds for active power type.

W

Telecom Administrator I

Westlake Financial Services

Nov 2018 - Sep 2019 (11 months)

• Support for the expansion of Cisco CUCM/UCCE across US and international offices. • Provided call recording data for CFPB audits, deployed network upgrades with PCI segmentation. • Support for high capacity dialer campaigns. • Configured hunt groups, call recording, robo call blocking, call center wallboards. • Creation and maintenance of runbooks, knowledge-base and troubleshooting documents.

Managed Services Engineer

AireSpring

Nov 2017 - Nov 2018 (1 year 1 month)

• Engineered and deployed robust network solutions including Data & Voice Services, MPLS, VOIP, SIP Trunking, SD-WAN, PRI, Failover, Migration/Upgrades within an ISP environment. Engineered and deployed robust network solutions including daily deployment and configuration of Adtran routers and Cisco switches. • Collaborated with customers, vendors and other departments to ensure on-time and proper delivery of services. • Configured and installed Customer Premise Equipment (CPE) (routers, switches) and customer network infrastructure in support of VOIP. • Utilized technical expertise to efficiently activate (turn-up) 400 various services.

H

Analyst

HomeBridge Financial Services

May 2012 - Nov 2017 (5 years 7 months)

C

Accounts Receivable

CallSource Inc.

Jul 2007 - Feb 2012 (4 years 8 months)

M

Electronics QA Lead

MGAE

Jun 2006 - Jun 2007 (1 year 1 month)

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