David Garcia Gonzalez
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IT Support Associate en ONIS Solutions
Monterrey, Nuevo Leon, Mexico
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Full-time jobs
Résumé
Jobs
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IT Support AssociateInnova SolutionsJan 2022 - Current (4 years 5 months)Service Desk Support Service Desk Support Remote Active Directory (DL List, users, groups) Onboarding Process (Creating users by Active Directory and assign Office 365 licenses) Microsoft Azure Contribute to the ISO 27001 Certification process- Associate I Project DepartmentInnova SolutionsSep 2021 - Dec 2021 (4 months)ECAF Ticket project Check the status of ticket orders and attend them Salesforce training
- Technical SupportBNEXTJun 2021 - Sep 2021 (4 months)Check the status of ticket orders and attend them Generate orders from branches to validate orders Data migration
- PIT Support - InternParque FundidoraDec 2019 - May 2020 (6 months)
Education
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- FMaster's degreeFacultad de Ingeniería Mecánica y EléctricaJan 2021 - Jan 2022 (1 year 1 month)
- FEnglishFacultad de Ingeniería Mecánica y EléctricaJan 2014 - Jan 2018 (4 years 1 month)
- BBachelor's degreeJan 2014 - Jan 2020 (6 years 1 month)
- CCertification CourseCCNA
Projects (professional or personal)
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- --IT InventorySalesforce Inventory created from Salesforce to have control of the company's equipment, specifying its serial number, laptop brand, processor, ram and models.
- AAssociationCreation, design and coordination of web page, to advertise events and meetings of the faculty teachers.