David Ferla

I have spent most of my professional career in a customer service industry role. I have done telephone, email and chat support services for a variety of companies. I have worked in both brick and mortar sites as well as in work from home positions. My experience is vast having dealt with billing, technical support, sales, retention and general account and profile maintenance. I have worked in supervisory roles and an operations manager role as well. I have experience with benefits, payroll, and supporting employees in various ways based on the needs of the company I was employed with at that time.