David Alberto Villagran Munoz

David Alberto Villagran Munoz

About

Detail

Product Manager at Unlimit
Ciudad de México, Mexico

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Unlimit
    Product Manager
    Unlimit
    May 2025 - Current (1 year 2 months)
    Alternative Payment Methods for LATAM region
  • Clip
    Product Manager
    Clip
    Nov 2021 - Apr 2025 (3 years 6 months)
    Technical Product Manager, Online payments, Mobile app, web dashboard, public APIs, SDKs and Developers portal
  • Paymentology
    Integrations Engineer
    Paymentology
    Jun 2020 - Oct 2021 (1 year 5 months)
    Integration troubleshooting. Assist with chargebacks, disputes, refunds, and all things related to card payment integration, which sometimes involved looking at code, querying DBs, etc.
  • Arcus a Mastercard company
    Implementations Specialist
    Arcus a Mastercard company
    Oct 2021 - May 2022 (8 months)
    Assist clients integrating with Arcus API
  • Celanese
    Service Desk Analyst / Global Field Specialist
    Celanese
    Mar 2019 - Nov 2019 (9 months)
    Provide level 1 and 1.5 remote technical support for users located in the US, Mexico, Europe and Asia. Provide On Site support for users located in CDMX
  • Clip
    Integrations Support Engineer
    Clip
    Nov 2019 - Oct 2021 (2 years)
    Provide support for software integrations such as APIs and SDKs
  • Computacenter
    Service Desk Specialist
    Computacenter
    Oct 2017 - Jan 2018 (4 months)
    Provided remote technical support for users located all over the world
  • Atos
    Service Desk Analyst
    Atos
    Oct 2018 - Dec 2018 (3 months)
    Provided level 1 and level 1.5 support for remote users
  • Compucom
    Service Desk Analyst 1.5 / Service Experience II
    Compucom
    Aug 2016 - Apr 2019 (2 years 9 months)
    Providing remote support including account admin tasks, operative system, personal devices and virtual machines.
  • Compucom
    Service Desk Analyst
    Compucom
    Aug 2014 - Jul 2016 (2 years)
    Providing remote technical support for users located all over the world
  • Grupo Televisa
    Protools operator
    Grupo Televisa
    Aug 2013 - Jun 2014 (11 months)
Education verified_user 0% verified
  • Universidad Abierta y a Distancia de México UnADM
    Bachelor of Software Engineering, Programación informática, aplicaciones específicas
    Universidad Abierta y a Distancia de México UnADM
    Jan 2017 - Dec 2021 (5 years)
  • C
    Técnico en sistemas informáticos, Tecnologías de la información, Tecnologías de la información
    Centro de Capacitación DGTE
    Jan 2015 - Dec 2017 (3 years)
    Diplomado en técnico en sistemas informáticos