Bilingual with customer service experience in the commercial area, good customer support, excellent
communication skills written, and verbally, responsible, productive, good time management, punctual,
resourceful, creative, problem-solving skills, ethical sense, enthusiastic, disciplined, organized, and honest.
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ISA Coach / Recruiter
Sep 2021 - Current(5 years 2 months)
Duties: Training ISA candidates to utilize different scripts and objection handling when cold calling real estate leads along with general real estate knowledge, and capacitating them with different CRMs at an optimal level for successful prospecting once placed with an agency.
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Real Estate ISA
Vanguard Realty
Jan 2021
Duties: Work the CRM's lead pipeline, aiming towards live transfers at all times, booking appointments, keeping the lead tracker updated, qualifying and disqualifying potential clients depending on each realtor's questionnaire, and reporting my progress at the end of the day.
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Paralegal assistant
Price Law Group
Oct 2020 - Dec 2020(3 months)
Duties:Help clients identify if creditors or credit reporting agencies are violating their rights and from that point on, building claims against their creditors. Center of arthritis and rheumatology.
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Medical assistant
Feb 2020 - Oct 2020(9 months)
Duties: Scheduling patients for their medical procedures, providing information about the arthritis center's services, assisting patients with medical questions and medicine refills, and sending out various kinds of lab reports to other medical centers.
Medical Interpreter
Teleperformance Spain
Nov 2019 - Feb 2020(4 months)
Campaign: Language Line Solutions. Responsibilities: Interpreting medical consultations for a variety of providers and specialists.
Agent
Sitel
Apr 2019 - Oct 2019(7 months)
Campaign: FedEx US. Responsibilities: Provide information and assistance for FedEx services.