Data Entry Clerk & IT Support
Nafs Health Consultancy & Training Ltd
Nov 2024 - Current (1 year 6 months)
• Developed Power BI and Excel dashboards used by management to monitor operational performance, improving
reporting efficiency and visibility.
• Managed Microsoft Office 365 administration, including user creation, licensing, and issue resolution.
• Administered AWS cloud infrastructure hosting company servers, ensuring system availability and supporting daily
operations.
• Supported system configurations and integrations using Microsoft Azure services.
• Administered and supported Odoo CRM for staff and clients, resolving incidents and improving system reliability.
• Tested CRM updates and supported development processes using GitHub and VS Code.