Darrius Smith
Download
Recommend
Messages
Share
Darrius Smith

Darrius Smith

About

Detail

--
Ohio, United States

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • F
    Member Contact Representative
    Fire Fighter Credit Union
    Jan 2025 - Current (1 year 3 months)
    Assist members with banking tasks including looking up account info, posting transfers, processing card orders, and processing wire transfers. Determining needs of members and providing education on services offered and providing cross-selling on financial products. Prepare and deliver compelling sales presentations to clients, highlighting solutions that meet their needs. Handle customer inquiries through multiple channels, including phone and chat, ensuring accurate and timely support in a fastpaced banking environment.
  • Newark Electronics
    Territory Account Representative
    Newark Electronics
    Oct 2022 - Oct 2024 (2 years 1 month)
    Oct 2022 – Oct 2024 (2 years ) • Oversee the order fulfillment process, ensuring timely and accurate processing of customer orders while coordinating with logistics and supply chain teams. • Maintain an in-depth understanding of company products and services to effectively communicate features and benefits to clients. • Prepare and deliver compelling sales presentations to clients, highlighting solutions that meet their needs. • Work closely with internal teams, such as marketing and customer service, to ensure a seamless customer experience. • Identify and qualify new business opportunities through networking and cold calling.
  • Avantor
    Senior Customer Service Representative
    Avantor
    Feb 2022 - Sep 2022 (8 months)
    • Responsible for handling inbound sales and customer communication (calls and emails) in the processing, expediting, and troubleshooting of customer orders. • Follow up with sales, suppliers, and customers on any outstanding issues. • Proactively interact with outside sales force to ensure regular communication on pricing and other customer concerns. • Provided high-level, quality service, closely aligned with sales, to enable sales growth..
  • E
    Client Services Representative
    Electronic Merchant Systems
    Jun 2020 - Jan 2022 (1 year 8 months)
    • Customer account management • Order processing and sales support • Troubleshot customer issues and Coordinated corrective actions • Consistently supported department in meeting sales goals
  • Park Place Technologies
    Network Operations Center Engineer
    Park Place Technologies
    Feb 2018 - Jun 2020 (2 years 5 months)
    • Point of Contact for customers seeking technical assistance • Identified root cause and implemented solutions to customer complaints • Experience in using Good Documentation Practices • Kept current with all professional development training
  • G
    Site Manager Assistant
    Gordon Square Early Learning Center
    Sep 2012 - May 2014 (1 year 9 months)
    • Managed Interns on data entry, analysis, and scheduling • Participated in process improvement projects, including an ongoing effort to coordinate visits between clients and their parents • Responsible for organizing and archiving client files