Darcy Young

Salesforce Developer

PagerDuty

Jun 2023 - Current (3 years 2 months)

• Architect and develop enterprise-grade Salesforce solutions, ensuring scalability, resilience, and high availability across business-critical applications. • Manage end-to-end integration between Salesforce & Zuora, improving financial process automation. • Design Apex triggers, Lightning Components, Async operations (Queueable, Batch) and REST API integrations (Quip, Zuora), enhancing system efficiency. • Support team members by providing development expertise, cross-training and collaborative solutions when code and configuration solutions are required.

Senior Manager, Salesforce Engineering

UnitedHealth Group

Mar 2023 - Jun 2023 (4 months)

• Led a team of four developers, defining software engineering standards and mentoring junior engineers in development best practices. • Managed code reviews & system design, ensuring adherence to security, scalability, and performance standards. • Provided technical guidance in cross-functional collaboration with Sales, Billing, and Order Fulfillment teams to deliver scalable business solutions.

Senior Salesforce Architect / Team Lead

UnitedHealth Group

Jan 2022 - Mar 2023 (1 year 3 months)

• Designed and implemented enterprise-wide Salesforce architecture. • Defined engineering patterns & best practices, ensuring security, stability, and high availability. • Led cross-functional teams in product planning & technical implementation, aligning Salesforce solutions with long-term IT strategy.

Senior Salesforce Software Engineer

UnitedHealth Group

Feb 2015 - Jan 2022 (7 years)

• Built custom Salesforce applications using Apex, Triggers, Lightning Components, and REST API integrations. • Developed data migration & ETL solutions (Informatica), streamlining integration across enterprise systems. • Diagnosed and resolved complex product defects & log analysis issues, improving system performance and security. • Participated in vendor selection & technology evaluations, ensuring alignment with business needs.

K

Salesforce Administrator

Kerry Ingredients & Flavors

Jun 2005 - Sep 2008 (3 years 4 months)

• Managed Salesforce CRM for 800+ users, implementing automation and optimizing data migration processes. • Developed S-Controls, validation rules, and workflow automation to improve system functionality.

M

Senior Technical Consultant | Salesforce

Model Metrics, acquired by Salesforce)

• Provided technical consulting for Fortune 500 clients, designing custom Salesforce solutions to improve scalability and performance. • Led data migration & integration projects, connecting Salesforce with ERP, CRM, and cloud-based platforms. • Designed and implemented custom Salesforce configurations to enhance business process automation. • Built custom Apex classes, Visualforce pages, and workflows to improve system efficiency.

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