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Darbel Gustavo Valdez Almanza

About

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Mexico

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work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Current
    Human Quality /Language Line Solutions - Bilingual Interpreter
    Current
    Apr 2024 - Current (2 years 6 months)
    Assisting English Speaking Customers as interpreter with limited English proficiency callers. Understanding Customers and LEP Callers needs. Apply active listening to be able to adapt to different type of calls. Answer incoming calls, meeting adherence requirements. Continuos improvement of English Speaking Skills to ensure quality and accuracy in calls.
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    TJ BPO / #1 Locals - Bilingual Google Ads RM
    TJ BPO #1 Locals
    Jun 2023 - Apr 2024 (11 months)
    Analysis of sales data to detect trends and ensure improvements. Collaboration with internal teams to ensure customer satisfaction. Actively follow up with customers to ensure successful closing of sales. Conducting prospecting and customer loyalty calls. Cultivating and managing strong relationships with the customer base.
  • D
    Business Developer Hunter
    DiDi Food S.A. de C.V.
    Sep 2020 - May 2022 (1 year 9 months)
    Identification of sales opportunities and expansion of the current portfolio. Prospecting, search and acquisition of new clients. Management, development and loyalty of the current client portfolio. Evaluation of customer needs in order to offer appropriate and attractive solutions. Contact with customers in person, by telephone or e-mail. Advising customers on the benefits of products, goods and services.
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    Branch Senior Executive
    FAMSA Bank S.A. de C.V.
    Jul 2019 - Aug 2020 (1 year 2 months)
    Senior Executive at Banco Famsa Branch. In addition to the placement and fundraising tasks inherent to the position, performed administrative and support tasks for the Branch Manager of Banco Famsa, as well as in the cashier areas and the rest of the staff in the financial area of the branch. Development, planning and execution of plans to meet placement and recruitment goals in the branch with the rest of the team. Supervise the correct performance of the cashier areas and executives in the financial yard, for the correct development of the work in the branch. Administrative and recruiting duties being in charge of the Bank area of the store. Training of new personnel in the Bank area of the branch.
Education verified_user 0% verified
  • Universidad Autónoma de San Luis Potosí
    Law
    Universidad Autónoma de San Luis Potosí
    Jan 2013