Dara Mb Customer support and operations

Jobs 0% verified

Operational Specialist

Astra

May 2025 - Feb 2026 (10 months)

I streamline business operations and optimize processes to improve efficiency and productivity. I collaborate with teams to deliver seamless support, solve operational challenges, and drive continuous improvement.
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Customer Service Representative

Premium Trust Bank

Aug 2024 - Jan 2026 (1 year 6 months)

I provide excellent customer service by assisting clients with their banking needs and resolving inquiries efficiently. I ensure a positive customer experience while supporting smooth daily banking operations.
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Social Media Manager

Sarco

Mar 2024 - Feb 2025 (1 year)

I manage social media platforms by creating engaging content, planning posting schedules, and interacting with followers to build a strong online community. I track analytics to understand what works and use insights to improve performance. My goal is to grow the brand’s visibility, engagement, and overall online presence.
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Community Assistant

OTGGUNZ Community

Jan 2023 - Jan 2024 (1 year 1 month)

Supported growth initiatives and improved onboarding flow for new members. Managed feedback sessions to improve member experience and retention. Created concise educational content to help users understand project utilities.
Information Technology Support Assistant

freelance

Jan 2022 - Jan 2023 (1 year 1 month)

Offered remote administrative and technical assistance to clients. Used project management tools (Notion, Slack, Trello) for communication and reporting. Provided technical troubleshooting and maintained excellent client satisfaction.

Education 0% verified

Dara Mb

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