Dante Armando Valencia Oporto Ingeniero de sistemas

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VAR Technology Assistant & Marketing Coordinator

Federación Boliviana de Fútbol

Jul 2023 - Dec 2025 (2 years 6 months)

Specialized in identifying and negotiating with clients worldwide for the sale of television rights for the national football team. In addition, I managed ticket sales operations and stadium event organization, ensuring smooth coordination with ticketing systems, corporate clients, and public sales. I actively participated in strategic planning, collaborating with police and security teams, and managing stadium mapping, ticket pricing, and sales schedules.Key Responsibilities:Identify and negotiate television rights deals on a global scale.Manage ticket sales, including corporate sales and public sale days.Coordinate stadium mapping, seating assignments, and pricing strategies.Organize meetings with security personnel and ensure event compl

Healthcare Assistant

Comfort Keepers

Jun 2022 - May 2023 (1 year)

As a Healthcare Assistant, I provided essential support and care to patients in various healthcare settings. I assisted with daily activities, ensuring personal hygiene and mobility needs were met, while also monitoring vital signs and administering medications under supervision. I maintained patient records and communicated effectively with both patients and their families, offering emotional support throughout their medical journey. Collaborating closely with healthcare professionals, I strived to ensure the well-being and comfort of every patient under my care.

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Appointment Setter

Callnovo Bolivia

May 2021 - Apr 2022 (1 year)

As a remote Appointment Setter, I was responsible for contacting new and existing patients in the United States to schedule dental appointments. I contacted leads from a database by making phone calls or sending emails, memorized scripts to provide information about appointment dates, and explained the company's products or services.Key Responsibilities:Maintained detailed logs to record conversations with customers.Provided follow-up information to prospective customers when necessary.Prepared and submitted reports to managers on results and progress.Collaborated closely with the sales team to schedule consultations.Answered incoming calls and emails to provide information or support.Key Achievements:Achieved a 91% customer satisfaction ra

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Operator in Monitoring center

Custom House of Bolivia

Jun 2020 - Dec 2020 (7 months)

As an Operator in the Monitoring Center, I was responsible for controlling and monitoring all areas considered at risk by the National Customs authority. My role involved promptly communicating identified irregularities to the appropriate departments and managing all video backups to ensure all necessary records were available when required.Key Responsibilities:Monitor high-risk areas and detect irregular activities.Communicate irregularities to relevant authorities in a timely manner.Manage and maintain video backups for operational and legal purposes.Support internal teams by providing accurate monitoring data.Key Achievements:Ensured timely r

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Functional Support

HANSA LTDA

Oct 2018 - Apr 2020 (1 year 7 months)

Responsible for providing technical support to all HANSA users across different systems, equipment, and tools implemented in the company. Managed various requests and requirements for continuous improvement within the Service Desk, ensuring compliance with assigned service level agreements (SLA).Key Responsibilities:Provide technical support for systems, equipment, and software tools.Manage user requests and requirements for continuous improvement.Ensure adherence to service level agreements (SLA) for timely issue resolution.Collaborate with teams to maintain smooth IT operations.Key Achievements:Awarded Custom Service Award 2019 for outstanding support and service excellence.

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Athletic Counselor

Camp Hantesa

May 2018 - Sep 2018 (5 months)

Responsible for organizing and leading activities for children at Camp Hantesa, ensuring a safe, engaging, and inclusive environment.Key Responsibilities:Organized weekly rota schedules for 6 camp counselors.Planned activities for over 100 children aged 5-16 years old.Created and submitted all incident reports.Ensured the safety and well-being of all children attending the afterschool camp.Established positive relationships with parents, administrators, and fellow counselors.Led groups of 10+ campers aged 6-10 years.Responded to the needs of campers with allergies or injuries.Designed and planned fun and inclusive games and indoor/outdoor activities for all campers.Key Achievements:Achieved 90% camper satisfaction rate.Successfully maintain

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Software Developer

Central Bank of Bolivia and other companies

Apr 2012 - Apr 2017 (5 years 1 month)

Responsible for developing and maintaining modern applications, collaborating with a team of developers to ensure high-quality software solutions. Supported development and testing processes while providing guidance to junior developers.Key Responsibilities:Built modern applications using MySQL, Java, SQL Server, PHP, and C#.Developed effective microservices and web services, including unit testing to meet quality standards.Oversaw creation of reports concerning software project specifications.Collaborated with expert developers to write maintainable code and improve existing software performance.Performed system testing and troubleshooting as required by the Software Development Supervisor.Obtained, analyzed, and manipulated data to evalua

Dante Armando Valencia Oporto

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Dante Armando Valencia Oporto

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