Senior Manager, Sales Operations; Manager, Sales Engineering
Blackboard K
Jan 2007 - Dec 2013 (7 years)
Provided superior support to sales efforts by participating in online and on-site client presentations. Improved methods to hire, manage, and train sales engineers and product specialists to be client-facing product experts. Authored and delivered effective product training to sales representatives, leading to increased sales achievement. Maintained and customized Salesforce.com, Microsoft Dynamics CRM, Experlogix, TAS Dealmaker, and other software to support sales organization, including custom programming of mobile web apps