Daniel Orozco Restrepo Data Analyst with more than 5 years of experience.

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Operations Analyst

XM S.A.

Jan 2023 - Current (3 years 10 months)

As an Operations Analyst, I was responsible for the automation of tasks for teams within the management area using Python and SQL, streamlining processes that supported senior management decision-making and regulatory proposals. I executed settlements, billing, and administration of applications for network operators and retailers in the regional transmission system, effectively managing relationships in a regulated B2B environment, which can be viewed as a form of account management. My role involved direct communication with market agents to develop requirements for regulatory entities (SSPD, CREG), facilitating the onboarding of agents into new methodologies and reporting processes. Additionally, I developed a Power BI-based project that

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Junior Developer

Wanda Exchange

Jul 2022 - Jan 2023 (7 months)

As a Junior Developer, I collaborated with a team of junior developers to build and optimize the data flow for cryptocurrency buyers and sellers, focusing on enhancing user experience and operational efficiency. My role involved developing the data flow infrastructure for a cryptocurrency trading platform, which included building and optimizing both user-facing and backend processes that significantly impacted customer retention and success. I utilized HTML to structure and display data effectively to end users, ensuring a seamless interface. Furthermore, my work in optimizing data flows inherently involved automating user interactions, notifications, and transaction processes, which are essential components of marketing and operational aut

Business Advisor Prustomer

Mercado Libre

Jan 2020 - Oct 2022 (2 years 10 months)

As a Business Advisor at Mercado Libre, I was responsible for the resolution of client tickets regarding information about their website listings, ensuring a seamless experience for users on the platform. I developed and published client statistics and dashboards on the online marketplace, leveraging my skills in statistics and data collection to provide valuable insights. In response to customer requests aimed at improving site health, I created detailed proposals for platform improvement, utilizing data-driven insights to enhance client satisfaction and retention. My role also involved the automation of processes for downloading and collecting customer data using SQL and Python-based ETLs, streamlining workflows and improving efficiency.

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Operations Analyst - Intern

XM S.A.

Jan 2023 - Jun 2023 (6 months)

As an Operations Analyst Intern, I was responsible for the development of Power BI graphics tailored for executives, specialist analysts, and market agents, enhancing data visualization and decision-making processes. I developed and implemented queries to assist each team member using Oracle databases and other local/server storage systems, ensuring efficient data retrieval and analysis. My role involved data extraction from company databases and internal servers, coupled with comprehensive data analysis to support operational objectives. Additionally, I leveraged my experience with API integration to build queries and extract data through data interfaces, which streamlined our data handling processes. I utilized my knowledge of SaaS produc

Daniel Orozco Restrepo

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Daniel Orozco Restrepo