Danna Ordonez

Jobs 0% verified

Executive Assistant

WiseVAs - Virtual Assistants

Jan 2026 - Jun 2026 (6 months)
M

Medical Virtual Assistant Remote experience

Sep 2025 - Jan 2026 (5 months)

Managed patient intake, scheduling, confirmations, and follow-ups, ensuring timely communication and continuity of care. Coordinated daily patient communication via calls, texts, and emails, maintaining a professional, empathetic, and patient-centered approach. - Maintained and updated EHR/EMR records, ensuring accuracy, confidentiality, and compliance with HIPAA standards. -Assisted with insurance verification (VOB), benefits inquiries, and documentation support. - Handled referrals, medical record requests, and administrative tasks to support providers and streamline clinic operations. - Prepared and maintained status reports and documentation, supporting workflow efficiency and patient care coordination.
L

Virtual Medical Assistant

LIFERX

Mar 2025 - Current (1 year 4 months)

Managed medical schedules, confirmed appointments, and sentpatientreminders. Handled electronic medical records and confidential documentationunder strictprivacyprotocols. Provided remote patient supportbyphone, addressingquestions and directingrequests to medical staff. Delivered administrative support, includingreportpreparation and database management.
Customer Service Representative

Everise

Mar 2023 - Jun 2024 (1 year 4 months)

Handled ahighvolume ofcustomer inquiries, resolvingissues underpressure. Mentored newteam members to improve performance and service quality.

Education 0% verified

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