Dani Ollinyotl Zenteno Linares

Bilingual (English C1+ / Spanish native) customer service and operations professional with 4+ years of experience in high-touch, fast-paced environments. Known for building client confidence from the first interaction and owning the full customer experience through to resolution. Highly organized, detail-oriented, and comfortable managing both rapid-response client work and structured administrative coordination simultaneously. A self-starter who takes ownership without being asked and keeps records, schedules, and processes consistently clean. Based in Mexico City; available Monday through Friday, 8 AM – 4 PM Mexico City time (9 AM – 5 PM ET), with a reliable internet connection and dedicated workspace.