Daniel Tapias Torres

Daniel Tapias Torres

About

Detail

Bogotá, D.C., Colombia
Contact Daniel regarding: 
work
Full-time jobs
Starting at COP6M/month ~USD1.88k/month

Timeline

work
Job

Résumé

Jobs verified_user 67% verified
  • Globant
    SSr. Application Support & Monitoring Analyst verified_user Verified experience
    Globant
    Aug 2020 - Jun 2025 (4 years 11 months)
  • Globant
    Application Support Jr. Adv. verified_user Verified experience
    Globant
    Sep 2018 - Aug 2020 (2 years)
    • Provided L1/L2 support for a high-traffic OTT streaming platform across LATAM.
    • Monitored signal integrity using Conviva and Ineoquest; triaged issues via Jira and Zendesk.
    • Supported live event deployments and collaborated with remote engineering teams.
    • Used Gracenote and You.i for behavioral analysis and platform metrics, while also implementing information security measures by monitoring and controlling potential phishing threats to ensure the safety and integrity of user data.
  • SEAQ
    Monitoring Operator
    SEAQ
    Mar 2018 - Aug 2018 (6 months)
    • Monitored Avianca's IT infrastructure and mission-critical applications using Red Hat based systems, on site at the client's headquarters. • Identified service interruptions and escalated alerts following incident response protocols. • Captured system metrics and supported documentation of service outages and resolutions. • Provided internal teams with live platform visibility and troubleshooting assistance.
Education verified_user 0% verified
  • A
    ITIL Foundation
    AXELOS
  • S
    Technologist Program in Systems Engineering (ADSI)
    SENA – Servicio Nacional de Aprendizaje
  • Amazon Web Services
    AWS Certified Cloud Practitioner
    Amazon Web Services
  • Platzi
    Docker & Kubernetes Fundamentals
    Platzi
  • I
    Introduction to Cybersecurity
  • R
    Red Hat Certified System Administrator (RHCSA)