Daniel Rincon Business Development Executive

Business Development Executive

Executel

May 2025 - Current (1 year)

As a Business Executive Representative at Executel, I drive revenue growth by building strategic client relationships, negotiating high-value contracts, and identifying new business opportunities. I act as a key liaison between clients and the company, ensuring seamless collaboration and delivering impactful solutions that align with our goals.

Sales Trainer

Asurion

Aug 2024 - Jun 2025 (11 months)

As a Sales Trainer at Asurion, I design and deliver training that equips sales teams with the skills and strategies to hit their goals. I focus on product knowledge, sales techniques, compliance, and customer engagement—while mentoring new agents and driving performance through impactful coaching. Additionally, I adapted to various security measures across 13 different lines, which required me to become proficient in tools such as Google Workspace, Notion, and Clio Manage. I utilized Google Workspace to create training materials and track new hire processes, while also managing recruitment tasks like scheduling interviews and reviewing candidate information. Notion was instrumental in tracking trainee progress and managing their information

Trainer Apprentice

Asurion

May 2024 - Aug 2024 (4 months)

As a Trainer Apprentice at Asurion, I supported international training sessions and learned directly from experienced trainers. This role sharpened my communication skills, deepened my cross-cultural awareness, and gave me hands-on experience in planning and delivering effective training programs.

Peer Advisor

Asurion

Jan 2024 - May 2024 (5 months)

Provided guidance, mentorship, and peer support to colleagues within the Asurion team, assisting them in navigating various aspects of their roles and responsibilities.

Sales Representative

Asurion

Jul 2023 - Jan 2024 (7 months)

As a top sales performer at Asurion, I consistently ranked among the highest in the team, exceeding sales targets through strategic client engagement, strong relationship-building, and effective negotiation. I’m committed to driving revenue growth and delivering exceptional customer experiences.

Executive Sales Specialist

Sutton Funding

Jun 2022 - Jul 2023 (1 year 2 months)

As an Executive Sales Specialist, I focused on both B2B and B2C outreach, identifying and engaging clients through cold calling, LinkedIn, and virtual events. I worked with businesses and entrepreneurs seeking financial solutions—analyzing their needs and offering tailored funding options. I built strong client relationships and consistently closed deals ranging from $10,000 to $200,000, all while exceeding sales targets and staying up to date on market trends.

Assistant Contact Center Manager

Nordstrom

Oct 2021 - May 2022 (8 months)

In this role, I oversaw daily customer service operations, leading a team of supervisors and experts to ensure exceptional client support. As a Customer Service Lead, I developed strategies to boost customer satisfaction, implemented process improvements for more efficient service delivery, and collaborated cross-functionally to ensure a seamless experience aligned with the company’s brand values

Customer Care Supervisor

Nordstrom

Jan 2020 - Oct 2021 (1 year 10 months)

As a dedicated and results-driven Supervisor, I led a team of 21, ensuring top-tier service delivery through strong time management and a goal-oriented approach. I effectively managed daily operations, resolved escalated customer issues, and implemented strategies that boosted both customer satisfaction and team efficiency.

Customer Service Specialist

Nordstrom

Jun 2019 - Jan 2020 (8 months)

As a standout Customer Care Representative at Nordstrom, I quickly adapted to a new service line, delivering exceptional results early on and earning recognition for my fast growth and performance. I provided top-tier customer service by deeply understanding client needs, resolving issues promptly, and turning challenging interactions into positive outcomes. Known for my empathy, adaptability, and conflict resolution skills, I consistently exceeded expectations while maintaining detailed accuracy in every interaction. My commitment to continuous learning helped me stay sharp on product knowledge and service excellence.

Daniel Rincon

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