D

Daniel Mota Albujas

About

Detail

Bogota D.C., Colombia

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Pharmbills
    Account receivable specialist
    Pharmbills
    May 2025 - Dec 2025 (8 months)
  • Nuvei
    Senior Customer Service Representative
    Nuvei
    Sep 2024 - Feb 2025 (6 months)
    ❖ Process customer orders accurately, calculate charges, and handle billing and payments efficiently. ❖ Manage tax payments, public service fees, and municipal court fines, ensuring compliance with regulations and timely processing. ❖ Maintain accurate records and ensure secure transactions across all financial operations.
  • United healh care
    Optum
    Customer service/billing Assistant
    United healh care, Optum
    Oct 2022 - May 2024 (1 year 8 months)
  • O
    Senior Customer service Representative
    Optum Colombia,
    Oct 2022 - May 2024 (1 year 8 months)
    ❖ Handled customer inquiries via phone in a professional manner. ❖ Provide information about products and services. Review customer accounts and make changes, if necessary. ❖ Record details of customer contacts and actions taken. Listen to customers' questions and concerns and provide answers or responses. ❖ Take orders, calculate charges, and process billing or payments. ❖ Demonstrated expert knowledge of bilingual customer service principles, including cross-cultural communication, to effectively resolve customer queries. ❖ Developed comprehensive customer service strategies to ensure efficient responses to customer inquiries.
  • S
    Bilingual Customer Service
    Sitel Colombia
    Aug 2021 - Jul 2022 (1 year)
    ❖ Handled customer inquiries via phone in a professional manner. ❖ Provide information about products and services. Review customer accounts and make changes, if necessary. ❖ Record details of customer contacts and actions taken. Listen to customers' questions and concerns and provide answers or responses. ❖ Developed comprehensive customer service strategies to ensure efficient responses to customer inquiries.
  • Teleperformance
    Senior customer service representative
    Teleperformance
    Apr 2019 - Jun 2021 (2 years 3 months)
    ❖ Handled customer inquiries via phone, email, and live chat in a professional and courteous manner. ❖ Provide information about products and services. Review customer accounts and make changes, if necessary. ❖ Record details of customer contacts and actions taken. Listen to customers' questions and concerns and provide answers or responses. ❖ Take orders, calculate charges, and process billing or payments.
Education verified_user 0% verified
  • Universidad Central de Venezuela
    Bachelor
    Universidad Central de Venezuela
    Jan 2013 - Dec 2017 (5 years)