Manager & Senior Consultant
PTC
Nov 2014 - Oct 2016 (2 years)
• Redesigned systems and processes for creation and distribution of content at large Dutch healthcare provider, defined technical design and testing activities
resulting in 25% faster service procedures
• Piloted proof of concept project at large OEM provider service department,
secured multi-phase engagement generating $2m business opportunity to revamp client's IT landscape
• Created and delivered training for large OEM provider new enterprise information system to +300 service engineers supporting +500K parts across
all major industrial divisions
• Led solution design at large Appliance provider implementing a new parts management application, streamlined processes decreased Bill of Materials
(BOM) completion time by 30%