Daniel Fernando Isola

Technology Manager with over 20 years of consolidated experience in IT infrastructure and operations, with a strong track record of implementing strategic and transformative projects. My expertise includes leading RPA (Robotic Process Automation) and SAP projects, as well as innovative solutions for Industry 4.0, integrating Augmented Reality to optimize processes and generate competitive value. I use OKRs (Objectives and Key Results) to ensure team alignment and monitoring of goals and results, always striving for excellence. I have extensive experience in access management and auditing, including compliance with the SOX (Sarbanes-Oxley) Act, and a strong performance in agile methodologies as a Product Owner and Product Manager. My career was built in large national and multinational companies, such as IBM Brazil and CNPEM, where I led teams in local and international projects, always focusing on clients in the financial, food, electronics and manufacturing sectors. With expertise in service level agreements (SLA), supplier management and contracts, I coordinate multidisciplinary teams to ensure high quality deliveries. In addition, I have implemented LEAN and ITIL methodologies, increasing productivity by 30% through the elimination of repetitive activities and process optimization. My leadership, effective communication and strategic decision-making skills are essential to drive team performance and deliver technology solutions that add value to the business. My mission is to deliver high-quality solutions that meet customer needs and expectations, while facilitating collaboration and continuous improvement within teams. Experienced professional in implementing Customer Success processes. Experienced in designing and implementing advanced cybersecurity strategies, including expertise in XDR (eXtended Detection and Response) and XSIAM (eXtended Security Intelligence and Automation Management) to enhance threat detection, automation, and response. Proven track record in leveraging modern security frameworks to reduce Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR). Skilled in integrating and automating security operations for complex IT environments, aligning with organizational goals and compliance standards.