Operations Assistant / Jr. Help Desk verified_user
Verified experience
public Remote experience
Elevate Teams
Aug 2023 - May 2024 (10 months)
Ensure the optimization of operational workflows by creating, updating, and enhancing processes to boost efficiency and effectiveness.
Guarantee seamless coordination among various departments, meticulously overseeing and enforcing the proper order of work to enhance overall organizational productivity.
Provided technical support for 20+ cases involving network issues, drivers, performance, and software, utilizing self-taught knowledge and certifications in Windows and Apple environments.
