Regional Program Manager
DHL Express
Jan 2022 - Jan 2023 (1 year 1 month)
• Managed a base of 5 Multinational customers in the B2B business unit that collectively generated over 60M EUR in 2022.
• Designed and led development of department's website to be used as a new web app project management tool that showcases an improved UX/UI, simplified request form, project tracking, and data integration/analysis.
• Programmed macros in VBA to automate analytical processes & reporting, increasing accuracy and speed of Business Review Cases that are presented to the management board weekly by more than 50%.
• Performed UAT QA Testing on menu functionality, new components, selection dashboards, widgets, charts, free -drill, pulse reports, etc. using qTest through Sprints. Designed new custom solutions through Network Av