Daniel Cole

Daniel Cole

About

Detail

Tegucigalpa, Francisco Morazán Department, Honduras

Contact Daniel regarding: 
work
Full-time jobs
Starting at USD1.2k/month
Flexible work
Starting at USD9/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • R
    Remote Cold Caller
    Jan 2026 - Jun 2026 (6 months)
  • R
    Remote HVAC CSR
    Jan 2025 - Current (1 year 6 months)
    • Remote CSR with focus on supporting HVAC businesses grow revenue and maintain a connection with the community
  • Lionbridge
    Freelance Interpreter
    Lionbridge
    Oct 2024 - Current (1 year 9 months)
    • Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects. • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects. • Maintained precise records and performed data entry to document critical interactions, ensuring that detailed note-taking supported the integrity and clarity of every case handled.
  • Dyson
    Technical and Customer Support
    Dyson
    Aug 2023 - Aug 2025 (2 years 1 month)
    • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience. • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • T
    Remote Sales Rep
    TIXTA
    Dec 2022 - Jul 2023 (8 months)
  • Propio Language Services
    Freelance Interpreter
    Propio Language Services
    Jan 2022 - Current (4 years 6 months)
    • Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process. • Ensured clear communication by providing precise interpretation of doctor's instructions, diagnoses, and prescriptions to non-English speaking patients. • Performed meticulous data entry to record patient interaction summaries and provider notes, ensuring comprehensive documentation and accurate information tracking throughout the interpretation process.
  • Rosetta Stone
    Customer Service
    Rosetta Stone
    Aug 2020 - Jun 2021 (11 months)
    • Assisted the Rosetta Stone App Users with customer service, sales assistance, and technical support, both within the mobile application as well as the official desktop website. • Maintained standards of quality, timeliness, productivity and customer service. • Enhanced client retention with exceptional customer service, building strong relationships.
  • Google Nest
    Technical Support
    Google Nest
    Mar 2019 - Jun 2020 (1 year 4 months)
    • Provided Technical Support, as well as Customer Service, for a vast variety of Google-Nest Security products. • Enhanced team efficiency by providing timely and accurate technical support.
  • Knoah Solutons
    Medical Interpreter
    Knoah Solutons
    Jan 2017 - Jul 2018 (1 year 7 months)
    • Medical Interpreter outsourced by Knoah Solutions • Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients. • Followed ethical codes to protect confidentiality of patient medical information.
Education verified_user 0% verified
  • E
    Photography Major
    Escuela argentina de fotografía (EAF)
    Jan 2021 - Sep 2023 (2 years 9 months)
  • Del Campo School
    High School
    Del Campo School
    Jan 2013