Daniel Santiago Castro
Daniel Santiago Castro new_releases
About
Detail
AI-Powered Business Analyst | SaaS Implementation & Client Onboarding
Colombia
I'm a bilingual (EN/ES) Business Analyst and Implementation Specialist with 4+ years delivering SaaS platforms for insurance, logistics, and aviation clients. What makes me different: I don't just document processes — I build AI-augmented workflows that cut delivery time dramatically.
How I integrate AI into every engagement:
- Prompt-engineered pipelines that turn raw client requirements into structured, bilingual Jira user stories with acceptance criteria — in minutes, not days.
- AI-assisted BRD analysis: I extract feature breakdowns, edge cases, and workflow gaps from client documentation before the first discovery call.
- Automated QA documentation: bug reports and smoke test tracking generated from structured templates, with zero data invented and full traceability.
- Sprint reporting and executive "Touchpoint" summaries produced in a fraction of the traditional time.
What I deliver:
- End-to-end client onboarding for SaaS platforms (discovery → configuration → UAT → go-live)
- Clean Jira setup: backlogs, epics, bilingual user stories, sprint ceremonies
- Requirements engineering: BRDs, workflow mapping, gap analysis
- Stakeholder communication that keeps clients calm and developers unblocked
I currently manage multi-client Agile delivery for an insurance SaaS platform, coordinating releases across development teams while serving as the primary client liaison. I've onboarded complex U.S. brokerage accounts, standardized templates that prevented repeat issues, and mentored onboarding specialists.
Tools: Jira, Claude/ChatGPT (advanced prompt engineering), Excel (advanced), Google Workspace, HubSpot, Salesforce, HTML templates.
I work EST hours, respond same-day, and every deliverable arrives structured, bilingual if needed, and ready to use.
Ready to stop losing time to chaotic requirements? Send me a message with your biggest delivery bottleneck — I'll reply with a concrete first step, free.
How I integrate AI into every engagement:
- Prompt-engineered pipelines that turn raw client requirements into structured, bilingual Jira user stories with acceptance criteria — in minutes, not days.
- AI-assisted BRD analysis: I extract feature breakdowns, edge cases, and workflow gaps from client documentation before the first discovery call.
- Automated QA documentation: bug reports and smoke test tracking generated from structured templates, with zero data invented and full traceability.
- Sprint reporting and executive "Touchpoint" summaries produced in a fraction of the traditional time.
What I deliver:
- End-to-end client onboarding for SaaS platforms (discovery → configuration → UAT → go-live)
- Clean Jira setup: backlogs, epics, bilingual user stories, sprint ceremonies
- Requirements engineering: BRDs, workflow mapping, gap analysis
- Stakeholder communication that keeps clients calm and developers unblocked
I currently manage multi-client Agile delivery for an insurance SaaS platform, coordinating releases across development teams while serving as the primary client liaison. I've onboarded complex U.S. brokerage accounts, standardized templates that prevented repeat issues, and mentored onboarding specialists.
Tools: Jira, Claude/ChatGPT (advanced prompt engineering), Excel (advanced), Google Workspace, HubSpot, Salesforce, HTML templates.
I work EST hours, respond same-day, and every deliverable arrives structured, bilingual if needed, and ready to use.
Ready to stop losing time to chaotic requirements? Send me a message with your biggest delivery bottleneck — I'll reply with a concrete first step, free.
