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Daniela Pérez Mozo

About

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Customer Service Representative, Account Management, Billing and Sales
Medellín, Antioquia, Colombia

Contact Daniela regarding: 
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Full-time jobs

Timeline


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school
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Résumé


Jobs verified_user 0% verified
  • AlleyCorp Sur
    Care Team Member
    AlleyCorp Sur
    Feb 2025 - Current (1 year 9 months)
    Responsible for managing rewards processes, handling and processing essential documents (progress letters, ROIs, enrollment letters, etc.), coordinating resources and referrals (food, transportation, employment), onboarding new members, requesting UDS kits, monitoring unsigned documents, and providing intake and provider availability support. Skilled in organization, multitasking, and process efficiency.
  • Med Hub
    Administrador de casos
    Med Hub
    May 2024 - Nov 2024 (7 months)
    Coordinated the treatment process with law firms, communicated with clients for updates and inquiries, and collaborated with the Medical Coordinator and Intake team to support case management and maintain organized records.
  • Origen BPO
    Administrador de cuenta
    Origen BPO
    Feb 2023 - May 2024 (1 year 4 months)
    Oversee and manage client accounts, ensuring high levels of customer satisfaction and resolving issues efficiently. Utilize CRM systems to track and manage account activities. Maintain and nurture relationships with clients.
  • NEARSOL
    Billing and Sales Representative
    NEARSOL
    Apr 2022 - Jan 2023 (10 months)
    Handled billing processes and managed sales activities including inbound and outbound calls and email communications. Processed sensitive information and data with accuracy and confidentiality.
Education verified_user 0% verified
  • Universidad del Magdalena
    Nursery
    Universidad del Magdalena
    Jan 2017 - Dec 2022 (6 years)