Daniel Andrés Maturana De La Cruz

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Project Manager & Service Manager

SDT engineering

Oct 2023 - Apr 2024 (7 months)

• Carry out follow-up during the planning, execution, monitoring, control and closing of each project. • Define the project risks. • Prepare a schedule and share it with the project team. • Plan a schedule with main and secondary activities, validate and control its scope. • Follow-up and control of the project's acquisition management. Coordinate ◦ contracted personnel for each of the projects. • Carry out financial control and budget control. • Generate follow-up schedules. • Actively participate in the administrative activities and management of the assigned projects. • Carry out the planning, sizing and execution of the projects, optimizing the budget in time and resources assigned. • Receive, analyze and evaluate the projec

Senior Project Integration Professional

Xorex de Colombia

Nov 2021 - Current (4 years 6 months)

• Coordinate and monitor work orders from the implementation area, specifically in the third-party area, that is, services contracted to allies such as mediacommerce, Claro, Ufinet, Lazus, GDT, internexa, among others. • Lead a team of two people, maintaining group cohesion and interaction with internal clients. • Participate in the delivery of the project (kick off) with the commercial, pre-sales and PM area. • Actively participate in internal escalation for the complete execution of projects, in the field of connectivity, SIP trunks, HCS, cloud, collocation, managed security, etc. • Present periodic reports on the progress of projects to both the network engineering and commercial areas, and external clients.

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Presales Professional

Telefnica

Jun 2019 - Apr 2021 (1 year 11 months)

• Prepares the technical and financial part of the proposals made to the client in the B2B sector regarding ICT products or solutions. • Work together with the B2B sales force to effectively close business opportunities. • Coordinates the implementation of the entire project once sold to the B2B client. • Follow up on ongoing projects by optimizing the client's delivery and ANS times (which are 10 calendar days for low complexities, 12 days for medium complexities, and 20 days for high complexities). • Coordinate with standard solutions professionals the implementation of the entire project once sold to the client.

Ufinet Colombia supply engineer.

Applus Norcontrol

Apr 2016 - Aug 2018 (2 years 5 months)

• Coordinate and monitor field activities. • Coordinate the achievement of supply orders made from the commercial area. • Monitor ongoing projects, optimizing delivery times and client's SLA (which are 15 calendar days). • Present periodic reports on the progress of projects to both the network engineering and commercial areas, and external clients.

Corporate failure attention specialist.

Colvatel

Oct 2015 - Mar 2016 (6 months)

Coordinate and monitor field activities. Follow up on high criticality cases due to repetitive failure for corporate client links. Carry out programming of network resource optimization activities. Solve failures in the core equipment of the data network, access equipment and last mile equipment.

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Project Manager

Colvatel (With Optimizar, Nexarte, Assets)

Feb 2014 - Oct 2015 (1 year 9 months)

• Provide initial support in the pre-sales phase to the commercial sales force in order to guarantee compliance with general requirements for the client. • Guarantee adequate implementation of the requirement according to technical efficiency in the execution of the projects requested by our clients. • Document and provide timely feedback on the status of projects according to established processes. • Achieve the SLAs established with the Service and Project Engineering management from which success in conciliation is derived. • Guarantee a technical front towards the client and the commercial vice presidency, supporting the different areas of the company that make the achievement and execution of said services possible. • Guarantee t

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Field engineer.

Sitcom (Comprehensive Telecommunications Support)

Aug 2013 - Nov 2013 (4 months)

Execute the technical tasks in the different projects involved, following the guidelines and indications previously established, and meeting the demands of clients, such as Alcatel, Nokia, Gtech, Movistar, Claro, Etb.

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Auxiliary communications technician

Solutec (Metrotel contractor)

Mar 2013

In charge of home and business installations of the landline telephone service, internet (adsl) and television, complying with the company's standards, in addition to the maintenance and detection of faults in the copper network from the telephone exchange to the subscriber or end user.

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Broadband technician

FSCR s.a.s (movistar contractor)

Apr 2011 - Feb 2013 (1 year 11 months)

In charge of maintaining Movistar's telephone networks, repairing and maintaining the basic home and business line service, correcting any anomaly in the broadband service, configuring and changing the ADSL modem, correcting the S/S ratio. n of the signal, management of the download and upload width, training for the service user, in addition to the certification of the subscriber with the device called dynatel.

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Delegate of computers for education

UTB (Technological University of Bolívar)

Feb 2008 - Dec 2008 (11 months)

Manage the construction or adaptation of computer rooms in the school of the assigned municipalities with the support of the mayors and community, form a work group in each assigned school, reception and installation of computer equipment donated by the program computers to educate, give workshops to the educational community in general about the management of ICT and promote the use of computers in educational processes.

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Delegate of computers for education

CTA (Antioquia Technology Science Center)

Jul 2007 - Nov 2007 (5 months)

Manage the construction or adaptation of computer rooms in each school of the assigned municipalities with the support of the mayors and community, form a work group in each assigned school, reception and installation of computer equipment donated by the program computers to educate, give workshops to the educational community in general about the management of ICT and promote the use of computers in educational processes. Manage Telecommunications Mediacommerce, Active links with Alcatel technology (MPR 9500), that is, installation of wiring and equipment, commissioning of radios, testing of E1 channels, grounding, pointing of

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Engineer

Daniel Andrés Maturana De La Cruz

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