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Daniela Moncada Diaz
About
Detail
Bogota D.C., Colombia
Résumé
Jobs
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Affidavit specialistBlessinger LegalJul 2024 - Current (2 years)- TLegal AssistantThe Allongo Law FirmOct 2022 - Apr 2024 (1 year 7 months)Prepare complete packets of different immigration applications that usually requires translating documents from English to Spanish and write affidavits from each client supporting their documentation in English and Spanish. Each affidavit contains from 15 to 20 pages. And follow up on each case monthly. Handle about 158 cases.
- SDS VCS Associate EnglishAmazonOct 2021 - Sep 2022 (1 year)Assisted Drivers from Mexico and NA to resolve possible issues they had while delivering packages, in English and Spanish. Manage to Handle about 70 contacts a day or more in peak seasons and kept the 90% rate connectivity needed.
- Cricket campaign, customer service agentAccedoAug 2021Floor support of production and nesting. Provided help and assistance to different team of agents regarding the use of tools, communication skills, call flow and support in order to provide a solution for the customers.
- CAccountant assistant of a special workCooperativa Tecnológica de SantanderNov 2020 - Dec 2020 (2 months)Hired for two months.
- Team leaderClearLinkMar 2019 - Mar 2020 (1 year 1 month)Helped to coordinate meetings, and lead my group of agents. Worked doing public relations with different companies.
- UVolunteerUtah State Capitol. Office of the Senator Jim DabakisJan 2017 - Apr 2017 (4 months)Volunteer during 2017 Legislative Session. Work alone with the Senator and other volunteers on the bills the Senator wanted to pass in the Legislative Session. Focus on the intoxicated driving limit changes and the importance of civil liberties for student bills.
- UCoordinator of Committee for the 4th International Women of the Mountains ConferenceUtah International Mountain Forum (UIMF)Oct 2014 - Jun 2016 (1 year 9 months)Hosted by Utah Valley University, the Kyrgyz National Center for the Development of Mountain Regions under the auspices of the Mountain Partnership, October 7-9, 2015, Orem, Utah. With a published document in the United Nations. Moderator of the Climate Change and Gender Panel. Assistant editor of the 2016 Youth and the Mountains Journal.
- MModel UN Team and Model UN classModel of United Nation Club. Utah Valley UniversitySep 2014 - Apr 2016 (1 year 8 months)Club President. Help to coordinate the Model UN team and Model UN class. Represented UVU at the Model of the United Nations of the Far West Conference, 2015 San Francisco, California. Work along with the Utah International Mountain Forum Club.
- CMarketing and Publicity/Call centerCooperativa Tecnológica de SantanderJan 2010 - Jul 2010 (7 months)Met needs of customers by providing accurate information about finance, promotions, and scholarships. Implemented marketing strategy training and advising new employees.
Education
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- BA Political ScienceUtah Valley UniversityDec 2019Emphasis in World Politics. Minor in Peace and Justice. GPA:3.0. PRESIDENT of Model of the United Nations Club, International Student Council (ISC), Utah International Mountain Forum. HONORS: Outstanding Leadership Award by the UVU International Student Council 2015-2016, 2016-2017. Relevant Courses: International Relations of the Middle East, International Conflict and Security, Human Security and Survey of International Terrorism and political analysis courses.
- Basic cycle of Political SciencePontificia Universidad JaverianaJun 2010 - Jul 2013 (3 years 2 months)Completed basic cycle of Political Science and International Relations: Conflict Resolution, Philosophy, History and Analysis Approaches. Completed Microeconomics and statistic courses of social sciences. Carried out research and historical project about reconstruction of social movements in Colombia, focused on the social movement, "A Luchar".