DANIELA ARISTIZABAL OROZCO

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Junior Operations Analyst|

Usa Truck Brokers

Jul 2021 - Jan 2024 (2 years 7 months)

• Analyze and profile clients, seeking the ideal market according to their characteristics. • Manage and maintain stakeholders relationships. ◦ Negotiate with suppliers. • Generate management reports. • Management of Customer Queries and Requests (PQR). • Handle accidents and incidents of the clients.
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Support Ambassador

SUTHERLAND GLOBAL SGS- AIRBNB

Mar 2021 - Jul 2021 (5 months)

• First-level support for platform users.
C

Operations Coordinator

CSI consultores

Jun 2020 - Oct 2020 (5 months)

• Coordinate analysts. • Monitor, manage and address Customer Queries and Requests (PQRs) and follow up on Service Level Agreements (SLAs) of managed services to ensure compliance.
C

Human Resources Lead

CONSTRUCTORA ECCO

Jan 2020 - Mar 2020 (3 months)

• Responsible for directing the recruitment, selection, and hiring processes, as well as the Occupational Health and Safety area. • Organize and update the management of social security.
Subsidies Operations Assistant

COMFAMA

Aug 2019 - Dec 2019 (5 months)

• Manage employee affiliations and withdrawals to the compensation fund. • Maintain an updated database and review contributions in PILA (Integrated Systemof Social Security Contributions).
Human Resources Intern

avianca

Jan 2019 - Jul 2019 (7 months)

• Handle employees requests , support the logistics of well-being events. • Update databases and prepare reports.
U

Administrative Support Assistant

Universidad Eafit

Jul 2018 - Dec 2018 (6 months)

• Support the planning process for diploma programs, update the content used for classes, maintain continuous contact with teachers, and provide support to the Business Administration department activities.

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DANIELA ARISTIZABAL OROZCO

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