As a customer service representative, I'm passionate about improving client experiences and building great relationships. I have experience in exceeding customer expectations. I'm a strong communicator and collaborator, and I work effectively with individuals at all levels of an organization.
Contact Daniela regarding:
Flexible work
Starting at
USD5/hour
Timeline
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CLIENT EXPERIENCE COORDINATOR and recluirment
Blueground
Jan 2022 - Current(4 years 10 months)
I was responsible for attending client inquiries via email and phone calls. Schedule service requests, follow up until the issue gets resolved and work with external contractors in order to keep a positive experience for our tenants.
I was also in charge of recruitment and coaching new agents.
CUSTOMER SERVICE REPRESENTATIVE
Epic Games
Jan 2020 - Jan 2022(2 years 1 month)
I was in charge of helping players with any inquiries, issues, or any troubleshooting they needed. All of this was done via email and chat.