Daniela Boniface Global operation director - techlaw

Global Operation Director

Axxon Consulting

Feb 2017 - Current (9 years 6 months)

- I am responsible for Microsoft & Salesforce consulting services (Microsoft Dynamics D365/ ERP F&O/ CRM), people care, contract management, providers. - I usually lead the contract negotiation with our clients and manage all aspects of the technology services business operations, which oversees the non-technical aspects of the services organization. - I am leading a growing organization – among 300+ employees, there are customer success managers, consulting analysts, developers, engineers, and support staff - located in different countries (Argentina, Chile, LATAM and EU).

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LACSA Director

Unisys Sudamericana Consulting

Mar 2015 - Feb 2017 (2 years)

- Responsible for end-to-end delivery management, business development, revenue growth, profitability of the assigned P&L. - Customer satisfaction, and customer loyalty through continuous improvement and focused innovation initiatives in select, critical, multi-year client engagements. - Territory may be geographic / country, set of accounts, industry, or market segment.

Gerente Senior IT

Provincia Net

Nov 2012 - Feb 2015 (2 years 4 months)

- Lead transformation Plan according Provincia Pagos Strategies Business Plan. - Lead the implementation of BluePrint Plan 2013/2014 - Develop and deployment growth opportunities (Public / Private) * Create and lead new area (Projects and Development). * Responsible Projects Services included +50 people. * Lead eCommerce & ePayment & Mobile Program/Projects Services.

Account Delivery Manager Sr

HP Enterprise Services

Dec 2003 - Oct 2012 (8 years 11 months)

- Manage and mentor a team of Service Delivery Managers and Project Coordinators. - Responsible for managing schedules and resource allocation for the team. – Argentina and Chile Country. - Work with Country Delivery Manager to develop strategy, growth, best-shore plan, workforce plan at Segment/Account Level, and roll-up at Industry level.

Project Manager - Testing Services

accenture

Feb 2003 - Nov 2003 (10 months)

- Coordinate preparation and execution for systems Integration tests and subsequent approval by the users for implementation of Invoicing and Collection -ATIS LATAM - Definition of Testing strategy and monitoring of plans and activities. - Analysis of business processes involved in the tests.

Program Manager, PMP

Telecom Argentina

Nov 1995 - Feb 2003 (7 years 4 months)

- Define Objective Architecture for Telecom (Data, Applications and Infrastructure) and implement the vision for Present Architecture of IT components for analysis and identification of improvements. - Organize, plan and contact technology suppliers according to needs. - Provide information of the operating activities (historical and predicted). • Research, evaluate and suggest IT innovations in corporate systems, as for example: evaluation of CRM tools – Peoplesoft, ERP – SAP, Integration of applications (EAI), etc. • Participate in evaluation and selection processes to outsourced Systems Development. • Coordinate and monitor planning and work teams –create advance reports and warnings for Management and Senior Management. • Participate

Project Manager - Retail

Cencosud S.A.

Mar 1992 - Oct 1995 (3 years 8 months)

Consultora

accenture

Jan 1992 - Dec 1993 (2 years)

Daniela Boniface

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