Commercial and Operations Manager
Agritrade S.A
Mar 2009 - Oct 2011 (2 years 8 months)
Liaison with customer in United States, Europe, Asia and Canada. Customers include EFICO NV, AHOLD COFFEE COMPANY, SARALEE, STARKBUCKS COFFEE COMPANY, INTELLIGENTSIA COFFEE & TEA, WHOLE FOODS MARKET, SUSTAINABLE HARVEST COFFEE IMPORTERS, MARUYAMA COFFEE and INTERSNACK PROCUREMENT B.V.
• Quality control of coffee and nuts based on international norms and regulations
• Preparing the company to start the ISO 9000 certification
• Created strategic alliances with small coffee producers in the region by buying their production at fair prices while providing training to increase production and quality standards
• Assisting coffee producers with the organic environmental and social responsibility certifications: CERES, UTZ, C.A.F.É PRACTICES, B