Dammy Fasinu

Accomplished Business Analyst and Scrum Master with over 9 years of experience delivering enterprise digital transformation, process automation, and strategic business solutions across healthcare, technology, and financial services industries. Skilled in aligning business objectives with innovative technologies to enhance operations, user experience, and organizational agility. Demonstrated expertise in Agile (Scrum/SAFe) methodologies, leading end-to-end delivery cycles, sprint planning, and backlog grooming using Jira and Confluence. Proficient in ERP, CRM, and ITSM platforms including Workday Financials, Dynamics 365, Salesforce (Sales & Service Cloud, Flows, Reports & Dashboards), and ServiceNow (ITSM, CMDB, Workflow Automation). Hands-on with RPA, AI-driven analytics, REST API integration, and cloud platforms such as AWS and Azure. Strong background in SQL, Tableau, Power BI, ETL processes, data modeling, and predictive analytics for robust data visualization and reporting. Highly effective in requirements elicitation, gap analysis, BRD/FRD documentation, UAT execution, and test case development. Committed to maintaining compliance with HIPAA, GDPR, SOX, and IT governance standards, and driving cross-functional collaboration to deliver scalable, high-impact solutions.