Dallin Alberto Benites Soriano

Medical Interpreter English

Cyracom

Jun 2024 - Current (2 years 5 months)

• Provide accurate and clear interpretation services between English and Spanish for medical consultations. • Facilitate communication between patients and healthcare providers, ensuring cultural sensitivity and confidentiality. • Translate medical documents, forms, and patient information between English and Spanish. • Assist in explaining medical terminology and procedures to Spanish-speaking patients. • Support patient care by ensuring all parties fully understand treatment plans and instructions. • Maintain professionalism in high-pressure situations, handling confidential patient information with discretion. • Collaborate with medical staff to ensure the accuracy of interpreted information.

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Virtual Receptionist and Interpreter

Prime Medical Center

Sep 2023 - Jun 2024 (10 months)

• Management of patient records and databases, including new patient entries. • Verification of insurance coverage prior to patient appointments. • Coordination of appointments between patients and healthcare providers, optimizing the process and enhancing efficiency. • Utilization of new technologies and platforms, such as medical record management systems and telemedicine platforms. • Positive feedback from patients, contributing to significant improvements in customer satisfaction surveys. • Interaction with both Spanish and English-speaking patients. • Interpreting of medical appointments when needed

Spanish Teacher for English Native Speakers

Missionary Training Center

Jul 2021 - Apr 2023 (1 year 10 months)

• Manage classes, schedules, and workshops for Social volunteers • Plan grammar and Spanish classes to help English speaking volunteers succeed in Spanish assessments • Employed engaging teaching methods, such as interactive activities and role-playing, to enhance students' language proficiency and understanding of Spanish Manuals. • Provided individualized instruction and support to students, addressing their unique learning needs and challenges. • Collaborated with fellow instructors and staff to create a cohesive and effective teaching team. Monitored and assessed student progress, providing timely feedback and guidance to promote continuous improvement.

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Representative

Hilart Call Center

Apr 2021 - Jul 2021 (4 months)

• Worked as a Sales in a home office call center, specializing in natural products. • Demonstrated exceptional product knowledge and effectively communicated the benefits of natural products to customers. • Utilized CRM software to track customer interactions, manage sales leads, and streamline the sales process • Responded to customer inquiries, resolved issues, and provided outstanding customer service, resulting in a high rate of customer retention

Dallin Alberto Benites Soriano

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Dallin Alberto Benites Soriano

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