Dale Mitchell
About
Detail
Villa de Merlo, San Luis Province, Argentina
Contact Dale regarding:
work
Full-time jobs
Starting at
USD1.5k/month
Résumé
Jobs
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20% verified
Department Head Technical Support verified_user Verified experienceEZ-AD TVNov 2022 - Current (3 years 7 months)• Customer onboarding specialist for EZAD Amazon customers. • Customer Success manager for EZAD Amazon customers. • Communicated complex technical information clearly and effectively through • various mediums, including phone, email, live chat and video conferencing. • Troubleshooting hardware and software problems, including remote controls and specialised equipment, ensuring seamless operation for customers. • Delivered general assistance and answered frequently asked questions, contributing to a positive customer experience. • Upselling Amazon customers to a monthly plan or extra media players instead of them staying with one box on the Amazon basic plan. • Used bespoke ERP platform to ensure processes and workflows ran smoothly. •- Stay-at-Home DadHomeJan 2019 - Current (7 years 5 months)• As a stay-at-home dad for the past 4 years, my primary responsibility has been to provide full-time care and supervision for my child. During this time, I have planned and supervised her daily activities, provided nutritious meals and snacks, managed household tasks, and attended to her physical and emotional needs. I have also fostered positive relationships with my child and encouraged her social and emotional development, while maintaining a clean, safe, and organized home environment. Throughout my time as a stay-at-home dad, I have demonstrated strong communication, organizational, and time-management skills, as well as a patient, nurturing, and compassionate approach to childcare.
- ACosting Administrator (Sales Support)AFLEXHOSEFeb 2016 - Mar 2018 (2 years 2 months)• Supporting sales with special request hose assembly prices or queries. • Pricing of special hose assemblies for clients such as Pfizer, Goodrich, Nestle etc. • Setting up and maintaining stock codes and sales codes. • Responding to requests for prices from internal sales team. • Maintaining price lists up to date to an agreed schedule. • Maintaining and updating machine cycle times and times associated with other manufacturing processes. • Working with production managers to collect machine data. • Maintaining and updating bill of materials. • Calculating at month end to validate stock values. • Working with other members within the Finance department to ensure direct and indirect costs are correct. • Training new staff in the
- NAccount Manager (Trade Sales)NORTHERN TRADE WINDOWS (PENNINES) LIMITEDApr 2015 - Feb 2016 (11 months)• Providing quotes and cost calculations. • Design windows/doors to customers specifications using bespoke CAD software. • Process orders and take payments via PDQ machine/bacs. • Reporting to management on the performance of the processes and if any necessary improvements required. • Provide technical support to investigate complaints/root cause analysis. • Arrange deliveries to site in the UK and Europe ensuring any shipping paperwork is complete and correct. • In charge of the sales order from start to finish including aftercare.
- DProfessional PhotographerDVELOPPHOTOGRAPHYSep 2012 - Apr 2015 (2 years 8 months)• Generating new leads for potential future clients. • Providing photos for major news organisations and photography agencies such as the BBC, Sky News, Getty images etc. • Excellent attention to detail. • Cleaning up and editing photos and video using Adobe creative suite. • To make sure deadlines are kept. • Excellent communication and presentation skills. • Excellent time keeping. • Ensuring clients were happy with the photography service from start to finish providing them with great customer service if they had any doubts or query's.