D
Daisha Williams
About
Detail
Kingston, Jamaica
Résumé
Jobs
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Appointment SetterOctotaskerMay 2025 - Jan 2026 (9 months)- CCustomer Service RepresentativeCalls Experts – Specialty Life Insurance,May 2024 - Aug 2024 (4 months) Handles inbound and outbound calls to qualify leads, transfer them, and provide general customer support. Schedule appointments, update records, and manage other administrative duties.
- RCustomer Service RepresentativeRadius Global SolutionDec 2023 - May 2024 (6 months) Handle customer inquiries and requests related to repairs of assistive devices. Ensure that customer inquiries are addressed in a timely manner and that all necessary steps are taken to resolve the issue. Help customers resolve problems they may be experiencing with their assistive devices.
- CCustomer Service RepresentativeCollective Solutions BPOAug 2022 - Aug 2023 (1 year 1 month) Responding to customer questions and concerns about orders, products and shipping
- SSales RepresentativeSKLO Department StoreFeb 2022 - Aug 2022 (7 months) Processing transactions, handling returns and resolving complaints.
Education
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- KAssociate of Science DegreeKnockalva Polytechnic CollegeSep 2020 - Jul 2022 (1 year 11 months)