D
Dahiana Estevez
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Santo Domingo Province, Dominican Republic
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Project manager / Administrative assistantEmpower ABAMay 2024 - Current (2 years 5 months)Handled various tasks including email support, calendar management, scheduling, and supervision of the offshore team. Fully bilingual (native Spanish speaker with C1 English level).- CRecruitment supervisorCCS USA internationalDec 2022 - Current (3 years 10 months)Supervise and plan the full recruitment cycle and sourcing strategies. Fully bilingual (native Spanish speaker with C1 English level).
- Recruitment ManagerOne Park FinancialSep 2022 - Nov 2022 (3 months)Supervised the recruitment team and worked on the strategies. Fully bilingual (native Spanish speaker with C1 English level).
- RRecruitment CoordinatorJul 2021 - Aug 2022 (1 year 2 months)I supervised a recruitment team of 10 recruiters and was in charge of the planning of the recruitment cycle and responsible of making sure the hiring deadlines where met. Fully bilingual (native Spanish speaker with C1 English level).
- RRecruitment and selection specialistAug 2020 - Jul 2021 (1 year)Recruitment and selection specialist
- Manage the full-cycle recruitment process, including sourcing, candidate screening, and conducting structured interviews to identify top-tier talent.
- Develop and execute employer branding initiatives to enhance company visibility and attract high-quality applicants.
- Utilize extensive experience in technical troubleshooting and Zendesk management to streamline communication workflows, ensuring efficient response times and organized candidate support throughout the hiring process.
- Fully bilingual (native Spanish speaker with C1 English level). - Recruitment and selection specialistTrueshoreJan 2020 - Aug 2020 (8 months)Handled the full recruitment cycle. Fully bilingual (native Spanish speaker with C1 English level).
- RRecruitment and selection specialistJan 2019 - Jan 2020 (1 year 1 month)As a Recruitment and Selection Specialist, I am responsible for the end-to-end talent acquisition process, which includes sourcing top-tier talent, conducting comprehensive candidate screenings, and facilitating structured interviews to ensure the best cultural and technical fit for the organization. I maintain a robust recruitment pipeline while collaborating with hiring managers to define role requirements and streamline hiring goals. Furthermore, I apply technical troubleshooting skills to resolve complex issues within recruitment platforms and CRM systems, ensuring seamless operational workflows and accurate data management throughout the talent lifecycle.
- TTeam Lead (Customer service supervisor)Jan 2018 - Jan 2019 (1 year 1 month)I supervised a team of 15 agents and we has to be constantly communicating through chat because they were taking calls. Fully bilingual (native Spanish speaker with C1 English level).
- QQuality AnalystJan 2016 - Jan 2017 (1 year 1 month)I used to communicate with my peers through chat. Fully bilingual (native Spanish speaker with C1 English level).
- CCustomer service agentJan 2015 - Jan 2016 (1 year 1 month)I did soft sales for a car rental company. Fully bilingual (native Spanish speaker with C1 English level).