Raymond Balestino
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Change = Plan & Align on Vision + Communicate & Empower + Manage Impacts + Sustain
Sykesville, Maryland, United States
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Change Management & Training LeadereyJun 2022 - Nov 2025 (3 years 6 months)Finance & Accounting Transformation | Deltek Costpoint | EY-GPS • Led enterprise OCM, implementation and hypercare for Costpoint transformation supporting 3,500 stakeholders, achieving 90%+ usability at go-live. • Designed and launched compliance and adoption initiatives that embedded KPIs into performance expectations and reduced tickets by 80%. • Delivered targeted training and reinforcement enabling 2,000+ users and reducing first-time expense rejections by 45%. • Supported design and stand-up of the EY-GPS Finance & Accounting organization, including operating model, governance, and sustainment metrics. • Led post-acquisition integration of 300+ users, onboarding staff and stabilizing operations within three months.- SChange Management & Training LeaderSAP AmericasJun 2019 - Jun 2022 (3 years 1 month)CHS Inc. – SAP S/4HANA • Led OCM and hypercare across finance workstreams (P2P, R2R, H2R) for 2,500 users, achieving 75% ticket reduction within two months • Diagnosed and resolved security access risks; developed SAP access playbooks resulting in 100% role accuracy • Designed governance and change control structures to sustain adoption post-go-live Cable & Wireless – SAP S/4HANA & Ariba • Led global OCM for 4,000+ users across the US, Caribbean, and Europe • Achieved 90% SAP login rates and 80% Enable Now adoption post-hypercare • Rebuilt OCM roadmap following program delays; conducted readiness assessments and supported executive launch communications
- Change Management & OD LeaderIMPAQ InternationalSep 2018 - Jan 2021 (2 years 5 months)• Led Workday hypercare for large healthcare enterprises, resolving 100% of critical post–go-live issues and stabilizing HR and finance operations. • Designed and delivered Workday change and training for 2,000+ healthcare users, vendors, and external clients, covering business process changes, billing updates, and security roles. • Conducted enterprise change diagnostics for U.S. Government programs across multiple countries, delivering OCM roadmaps and risk mitigation strategies adopted by program leadership.
- Senior Change & OD ConsultantDexisSep 2018 - Jun 2019 (10 months)• Led a 6-person consulting team through Dexis on a $68M U.S. Government supply chain modernization and performance evaluation, focused on operating model effectiveness, workforce capability, and risk reduction. • Partnered with senior government executives to redesign a process-based operating model, improving customer responsiveness by 30% and product turnaround by 35%, while clarifying decision rights and process ownership. • Directed KPI-driven performance assessments across three supply chain organizations, identifying inefficiencies and co-developing executive-ready performance roadmaps to strengthen governance and productivity. • Designed and launched workforce and leadership strategies, including competency-based frameworks and targ
- RPresident & Lead ConsultantRaymond Balestino Consulting, Inc.Aug 2018 - Current (8 years)Lead ERP change, transformation, and adoption engagements for Fortune 500, Big 4, healthcare, and government organizations. Provide senior leadership across OCM strategy, governance, hypercare stabilization, and training enablement for SAP S/4HANA, Costpoint, Workday, and Microsoft-based transformations. • Delivered ERP and digital transformations impacting 15,000+ users across finance, HR, and operations, consistently achieving 90%+ adoption and rapid stabilization • Led post-go-live hypercare, KPI design, and reinforcement strategies that reduced support tickets by up to 80% and accelerated exit from hypercare • Partnered with executive sponsors to align operating models, governance, role clarity, and sustainment metrics • Applied AI-enab
- Director, Transformation & Organizational EffectivenessManagement Systems InternationalFeb 2009 - Aug 2018 (9 years 7 months)• Led global transformation, OD, and growth initiatives across the US and 60+ countries. • Delivered change and modernization efforts for U.S. Government agencies, including supply chain and operational efficiency programs. • Designed and implemented HR and talent systems for large enterprises, including Berkshire Hathaway portfolio organizations. • Supported global growth strategies and social impact initiatives for the World Bank, WHO, Shell Oil, and IDB.
- RIndependent Change & Transformation Consultant (Sole Proprietor)Raymond Balestino ConsultingSep 2004 - Feb 2009 (4 years 6 months)• Delivered change, performance, and operational transformation services across public and private sectors, driving 37% revenue growth through tailored, outcome-focused solutions. • Led HR and operating model transformations for Berkshire Hathaway–CORT Furniture, streamlining recruiting, hiring, and retention processes to improve workforce stability and operational efficiency. • Directed 15+ data and analytics initiatives, including performance evaluations, organizational capacity assessments, risk analyses, and data-quality reviews, enabling executives to make evidence-based strategic decisions. • Designed and implemented performance management systems for Millennium Challenge Corporation and USDA, strengthening project delivery, procureme
Education
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- bachelor, Bachelor of Business Administration - BBA Business/Commerce GeneralTowson University
- master, Master's degree EconomicsCalifornia State University-Sacramento
- master, MA EconomicsCalifornia State University-Sacramento
- bachelor, BS Business Adminstration with Management ConcentrationTowson University