Yug F

Yug F

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Global Delivery and Account Execution Manager @ NextLink | Sales Negotiation, Operations
Bengaluru, Karnataka, India

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  • NextLink Group
    Global Delivery and Account Execution Manager
    NextLink Group
    Dec 2025 - Current (10 months)
    • Oversee end-to-end delivery operations across multiple international markets and regions.
    • Manage cross-functional delivery teams to ensure timely and quality service execution.
    • Monitor global delivery performance metrics and implement continuous improvement initiatives.
    • Lead strategic account execution for key global clients, ensuring contract fulfilment and SLA adherence.
    • Conduct regular business reviews with clients to assess satisfaction and identify growth opportunities.
  • NextLink Group
    Account Manager (RPO and MSP clients)
    NextLink Group
    May 2023 - Dec 2025 (2 years 8 months)
    • Overseeing end-to-end Selling, Global stakeholder management, and Key Account Management for pharma, Healthcare & Fintech, Clients & generating a revenue of 20 million yearly
    • Leading the strategic Selling, leading the team, working for key Strategic Accounts process from tendering to execution, including resale of IT components, ensuring alignment with organizational goals.
    • Mentoring and leading cross-functional teams across multiple geographies, fostering collaboration and driving performance.
    • Cultivating and managing cross-cultural relationships with stakeholders and vendors to ensure seamless operations and mutual growth.
  • NextLink Group
    Delivery Lead EU
    NextLink Group
    Aug 2022 - May 2023 (10 months)
    • Team Leadership: Managed a team of 10 recruiters, achieving 100% KPI compliance●● (submittals, time-to-fill) through daily stand-ups, performance dashboards, and incentive programs.
    • Process Optimization: Redesigned the internal recruitment workflow, reducing candidate screening time by 35% and improving submittal-to-hire ratio by 22%.
    • Pipeline Development: Built a ●●database of 5,000+ niche candidates (IT, Engineering) for proactive hiring, cutting sourcing time by 50% for critical roles.
    • Training & Development: Conducted bi-weekly upskilling sessions on Boolean search and LinkedIn Recruiter, increasing team productivity by 18%.
  • JKS Outsourcing
    Account Manager - Operations
    JKS Outsourcing
    Jan 2022 - Aug 2022 (8 months)
    Responsible for building partnerships and liaising with team leaders to determine services and criteria for the delivery Of those services.
    To ensure that processes are efficient and cost-effective.
    Assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times.
    Helping the lead professionals responsible for getting services delivered to clients.
    Develop a strategy the team will use to reach its goal.
    Discussing the team targets and feedbacks with the client.
    Represent the team in External Audit (ISO Audit).
    Responsible for making decision and giving feedback.
  • IMS PEOPLE POSSIBLE
    Team Lead
    IMS PEOPLE POSSIBLE
    Jan 2021 - Dec 2021 (1 year)
    Responsible for day to day management of recruiters to drive delivery of candidate submittals for requisition fulfillment via in person, phone, email and online management application.

    • Worked with trainees, recruiters and senior resources in all domains, helping them identify, prioritize and manage job requirements.

    • Assisted Recruiters in identifying all opportunities across customer base of job orders where a qualified candidate may fit.

    • Reviewed all candidates prior to client submittal to ensure all client and internal requirements are met.

    • Made decisions and process changes to meet and/or exceed internal and external metric requirements, i.e. Fill Ratio/Cycle Time/Submittal to Interview/I
  • IMS PEOPLE POSSIBLE
    Recruitment Consultant
    IMS PEOPLE POSSIBLE
    Nov 2018 - Jan 2021 (2 years 3 months)
    Started as Recruitment consultant working into 180 Recruitment process for UK clients doing Technical Recruitment for IT contracts and Niche job opening all over UK. Also worked into 360 Recruitment process for UK doing Recruitment doing Technical for Oil and Gas Industry.


    Roles and Responsibility :-

    
Understanding client requirements

Sourcing candidates - Search for the best resumes for the given requirement primarily from the internal database and third party portals like Jobsite, Reed, LinkedIn, Indeed, etc.



    Employ recruiting methods to attract candidates (job advertising)

Headhunting - identifying and approaching suitable candidates who may already be in work

Briefing the candidate about the respo
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