Customer Success and Account Manager with a proven track record of driving client retention, onboarding success, and long-term relationship growth. I specialize in delivering value through data-driven insights, strategic account planning, and proactive customer engagement. Skilled in managing mid-market to enterprise clients, advocating for customer needs, and aligning solutions to business goals. Previously worked as a Procurement Manager in the CPG and Aerospace industries, bringing a strong foundation in vendor management, process improvement, and cross-functional collaboration. My background helps me approach customer success with operational precision and a strong analytical mindset.
