Ebony Brown

A

Account Executive

Oct 2025 - Current (11 months)

• Exceeds monthly, quarterly, and yearly sales quotas by implementing effective sales strategies across various channels. • Develops and nurtures new accounts through disciplined prospecting and relationship building within the education sector. • Leverages Salesforce CRM to track sales prospects, ensuring a structured approach to account management.

B

Luxury Art Sales Manager

Bluebird Portraits

Apr 2024 - Jan 2025 (10 months)

• Holds the highest sales revenue achievement for 2024. • Consistently maintains top sales revenue with 8% increase month over month. • Conducts 25-35 personalized private viewings weekly, exceeding sales targets by 20% using leverage pricing, upselling, active listening and effective communication. • Manages clients’ end-to-end sales process, including scheduling, negotiation, closing, and post-sale customer support. • Utilizes HubSpot CRM to manage clients' pipeline. • Understands clients' specific preferences and investment goals to suggest relevant artwork, placement, and sizing.

Business Development Manager/ Partnerships Manager

The Princeton Review

Sep 2016 - Feb 2024 (7 years 6 months)

• Discovered, built, and maintained over 70 long-term partnerships nationwide with university and high school decision-makers. • Coordinated, created, and executed high school and postgraduate presentations ranging from 3 – 200 attendees in person and virtually optimizing business pipelines. • Developed and implemented new marketing and sales strategies annually to coincide with market trends. • Leveraged interpersonal relationships with internal and external partners to drive brand awareness, increase revenue, and guarantee client satisfaction. • Consistently exceeds B2B and B2C sales targets by 20% annually. • Deployed innovative sales strategies to secure new partnerships in untapped markets. • Managed and maintained analysis of target m

S

Server

Jun 2015 - Sep 2016 (1 year 4 months)

• Built quality relationships with new and returning customers. • Resolved customer issues promptly. • Consistently anticipated and addressed guests' needs and wants. • Worked closely with team members to ensure that all guest expectations were exceeded.

V

Primary School Teacher

Veritas Classical Academy

Aug 2013 - May 2015 (1 year 10 months)

• Developed and implemented lesson plans for various primary education levels. • Developed school-wide curriculum and standards for 1st and 2nd grades. • Designed and created effective learning aids to support primary teaching objectives. • Developed strong relationships with families and the community to improve the resources available to the students and faculty.

F

Customer Service / Marketing Manager

FIFA COIN TRADER

Jan 2012 - May 2015 (3 years 5 months)

• Utilized strong customer service skills to develop long-lasting relationships between the organization and clients. • Designed and implemented email-based promotion strategies to build customer loyalty and drive revenue through repeat business. • Analyzed current and future business trends to determine pricing models to maximize sales, over $650,000 annually. • Managed and trained a six person international customer support team.

C

Customer Service

Couleur Nature

Jan 2009 - Jan 2012 (3 years 1 month)

• Provided front-line customer service to wholesale and retail customers of a luxury linen manufacturer. • Organized and distributed all relevant information to various departments to maximize efficiency and productivity. • Managed operational and clerical functions to support the business, including phone, e-mail, and web-based orders. • Managed and kept records of all warehouse and production inventory.

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